SunTec Strengthens Support for US Customers.US Appetite for SunTec's Relationship Based Pricing Relationship Based Pricing (RBP) is a new concept that is emerging in the banking industry. RBP is essentially a pricing and billing framework that helps banks cut through their product silos and enable customer centric pricing. Software Surges As Banking and Financial Services and Insurance (BFSI BFSI Banking, Financial Services and Insurance BFSI Banking, Finance, Security and Insurance ) and Communication, Media and Entertainment (CME CME See: Chicago Mercantile Exchange CME See Chicago Mercantile Exchange (CME). ) Companies See Improved Profits PRINCETON, N.J. -- SunTec Business Solutions SunTec Business Solutions Pvt Ltd is a Thiruvananthapuram based Indian software product company,[1][2] established in 1990. In 2004, SunTec became the world's first CMM Level 5 company operating in the billing sector. , the leading provider of Relationship-based Pricing and customer centric billing software, today announced strengthened local support in the US, with a dedicated customer support, and an expanded presence globally. The customer support center is a testimony of SunTec's ever-increasing focus on superior customer experience. The new center will deliver customer support to next generation CME and BFSI companies. "We're excited about the new US-based customer support center," said Kishore Reddy, director of voice services at Cable One. "Working with SunTec has been a profitable experience from the get go and it will only get better, with this latest offering further proving their dedication to an enhanced customer experience," added Reddy. "Quality customer support is extremely important. Through our dedicated customer support center we can provide customers with access to SunTec resources and answers to their questions whenever it's most convenient for them. As a result, our customers can speed problem-resolution and increase overall productivity," said Nanda Kumar, SunTec CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . About SunTec SunTec is a fast-growing SEI CMM Level 5 relationship pricing and billing solutions company that offers transaction value management solutions for the banking and financial services and telecom industries. SunTec's flagship TBMS-F TBMS-F Transaction Business Management Systems-Finance product suite has proven ability to handle complex value dynamics and effectively manage the four critical entities of a business -- customer, product, partner and information. Rule-driven TBMS-F consists of sophisticated processing engines that can effect enterprise-wide relationship-based pricing, billing, discounting and also compute profitability at a micro transaction level. SunTec's client list includes leading financial institutions like ING Bank, HSBC HSBC Hongkong and Shanghai Banking Corporation HSBC Humane Society of Broward County (Florida) HSBC Humane Society of Bay County (Bay County, Michigan) Group, Lloyds TSB and ICICI Bank. For more details, please visit www.suntecgroup.com |
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