SunGard Availability Services Introduces Remote Managed IT Services to Help Improve Control and Visibility of IT Infrastructures.WAYNE, Pa. -- SunGard Services Help Decrease Cost and Increase Efficiency of Running Business Operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets Infrastructure to Support Information Availability SunGard Availability Services today announced its Remote Managed IT Services, an alternative delivery of its state-of-the-art managed IT services, that will help provide a solution allowing organizations to leverage SunGard's Information Availability capabilities. By leveraging SunGard's investment in enterprise monitoring and management tools, customers can get up to the minute data on their own information technology (IT) infrastructure through an online portal anywhere, or any time. These services help customers ensure 24/7 availability of their IT systems and help them to refocus Verb 1. refocus - focus once again; The physicist refocused the light beam" focus - cause to converge on or toward a central point; "Focus the light on this image" 2. internal resources on other IT initiatives while retaining control of their infrastructures. The Remote Managed IT Services help organizations to monitor: IT hardware, operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. , databases, internal and Web applications, security and networks. With SunGard Remote Managed IT Services, organizations can select from two options, both of which allow them access to fully-staffed 24/7 Integrated Operations Center The facility or location on an installation, base, or facility used by the commander to command, control, and coordinate all crisis activities. See also base defense operations center; command center. (IOC IOC abbr. International Olympic Committee IOC n abbr (= International Olympic Committee) → COI m IOC n abbr (= ) while having the ability to monitor their own IT infrastructure as if they had invested in their own enterprise monitoring and reporting infrastructure. The first option provides organizations with the ability to monitor and manage their equipment located within their facility through a Web-based portal; and when staff are not available, or after hours Adv. 1. after hours - not during regular hours; "he often worked after hours" , SunGard's professionals are available 24/7 to help take over the monitoring and management process. The second option provides organizations the ability to monitor their equipment, with SunGard performing day-to-day management tasks such as problem identification, fault isolation, problem resolution, and tracking solutions. "SunGard Remote Managed IT Services can help save a customer the costs of managing and monitoring its IT infrastructure by reducing the need for additional 24/7 staff," said Frank Lacomba, director, product management, at SunGard Availability Services. "SunGard provides state-of-the-art Integrated Operations Centers to help ensure information availability that helps keep systems, people and information connected, while the customer maintains control and visibility of its IT assets." Designed with mid-sized companies in mind, SunGard Remote Managed IT Services provide customers with a dedicated network connection that is used to manage and monitor their data center operations remotely. By leveraging Remote Managed IT Services, organizations can reduce the need to recruit internally the ever-increasing wide diversity of skills needed to manage today's complex IT infrastructures. Remote IT Services utilizes SunGard's enterprise-class IT infrastructure to provide managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality that help monitor and manage the integrity, stability and availability of networks, hardware and applications, staffed on a 24/7 basis. About SunGard Availability Services SunGard Availability Services is the pioneer and leading provider of information availability services, helping to ensure that more than 10,000 customers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe have access to their business-critical information systems. With over 3 million square feet of hardened facilities, SunGard offers a complete range of information availability services for more than 30 technology platforms, from 48-hour disaster recovery hotsites to always-on, high-availability infrastructure, co-location and electronic vaulting vaulting Gymnastics exercise in which the athlete leaps over a form that was originally intended to mimic a horse. At one time, the pommel horse was used in the vaulting exercise, with the pommels (handles) removed. services. SunGard also provides technology and systems management services for application and data center outsourcing, as well as business continuity consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" and planning software. For more information about SunGard Availability Services, visit www.availability.sungard.com or call 1-800-523-4970. About SunGard With annual revenue of $4 billion, SunGard is a global leader in software and processing solutions for financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , higher education higher education Study beyond the level of secondary education. Institutions of higher education include not only colleges and universities but also professional schools in such fields as law, theology, medicine, business, music, and art. and the public sector. SunGard also helps information-dependent enterprises of all types to ensure the continuity of their business. SunGard serves more than 25,000 customers in more than 50 countries, including the world's 50 largest financial services companies. Visit SunGard at www.sungard.com. Trademark Information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders. |
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