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SugarCRM introduces Sugar Suite 4.0.


Open-source CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  provider SugarCRM Inc. recently announced the beta release See beta version.  of its Sugar Suite Version 4.0. Sugar Suite 4.0 introduces new functionality such as advanced reporting and customizable dashboards, campaign management, workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle.  management and access control, e-mail processing and enhanced lead sharing. The company states that new functionality was added based on input by customers, and that its pace of innovation is driven by the SugarCRM community of 3,000 developers and 10,000 members, which provides product direction, testing, translations and modules to Sugar Suite. Sugar Suite 4.0 offers complete CRM functionality, flexible deployment options and an open architecture that allows companies to customize, deploy and integrate SugarCRM more efficiently than proprietary software vendors, according to according to
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www.sugarcrm.com/crm/products/40-preview.html
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Title Annotation:Customer Inter@ction NEWS
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Date:Jan 1, 2006
Words:129
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