SugarCRM expands CRM portfolio with Sugar Enterprise Edition.SugarCRM Inc. announced the availability of Sugar Enterprise Edition, an addition to its suite of commercial open-source CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. products that extend the reach of the SugarCRM platform into a wider range of business environments. Sugar Enterprise supports both Oracle 9i and MySQL. Sugar Enterprise also simplifies the installation and management of third-party add-on A purchase of additional goods before payment is made for goods already purchased. An add-on may be covered by a clause in an installment payment contract that allows the seller to hold a security interest in the earlier goods until full payment is made on the later goods. modules with a new module loader A program routine that copies a program into memory for execution. that is being simultaneously released in Version 3.5 of SugarCRM's Open Source and Professional editions. This new module framework allows users to add or remove third-party modules without programming and keeps the add-ons separate from the base application code, allowing core updates to be made without affecting accessory accessory, in criminal law, a person who, though not present at the commission of a crime, becomes a participator in the crime either before or after the fact of commission. modules. SugarCRM community software developers have created more than 80 Sugar Suite accessory modules, ranging from language translation packs to document and knowledge management systems, timesheets, database backups and Java synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. . The annual license fee of $449 per user includes 12 months of application updates, installation assistance, trouble ticketing, global weekday phone/e-mail-based technical support and full production support, including patch and fix distributions. Sugar Professional Edition costs $239 per user per year. www.sugarcrm.com By Glenn J. Kalinoski, Executive Editor, Customer Inter@ction Solutions |
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