Streamcore Puts Service Providers on Notice with Top Five Demands for Providing Enterprise Services over the WAN.

Demands support enhancing productivity and application quality of experience while limiting help desk calls

EMERYVILLE, Calif. -- Streamcore, the leading global provider of automated application visibility and control for business critical networks, today released its top five questions that enterprises should pose when selecting a service provider for delivering applications and services over the Internet. Streamcore is issuing these questions to ensure enterprises are aware of and receive best practice functionalities from the service provider they choose to partner with.

By selecting the provider with the most robust functionalities, enterprises guarantee they retain the greatest degree of control over network and application performance, even for outsourced applications and services. This will ultimately result in a strong end-user quality of experience (QoE), enhanced employee productivity and fewer help desk calls.

1) What visibility into network performance will we have?

Enterprises should be given visibility into their network performance and the tools to optimize it. With insight into network usage and performance, enterprise business-critical applications are managed and delivered most effectively.

2) What visibility into application performance will we have?

Enterprises should also demand granular, session-based monitoring of applications down to the user and session level to understand application performance and enhance existing MPLS mechanisms.

3) What application-based reporting do you offer?

Enterprises must receive regular reports to track WAN infrastructure or application performance to understand overall variations in resource usage. This reporting should also monitor overall QoE, to determine if applications are being delivered predictably over the network.

4) What customized business-oriented reporting should we expect?

Decision makers must also understand business-level application performance throughout their WAN, so enterprises should be offered granular reports that can be analyzed via business group or unit, specific performances issue, or global geography to understand how specific application or network performance varies throughout the globe.

5) Where is my customized portal for network and application management and troubleshooting?

Enterprises should be given the option of an enterprise portal to enable real-time insight into what is happening on their WAN to allow for both isolation of performance problems and the ability to fine-tune network delivery of applications for prime application performance.

"Enterprises should expect much of the same visibility and control with their outsourced services delivered over the Internet as they would if these services were hosted in house," said Eric Jeux, chief executive officer of Streamcore. "With many competent service providers to choose from, we want enterprises to be aware of best practices for application management - which now mandate that enterprises receive the tools they need to better see, understand and control network and application performance."

About Streamcore

Streamcore is a global provider of application acceleration and application performance management technology that monitors, accelerates and reports application and network performance. Utilizing patented Application Behavior Based Acceleration (ABBA) technology, Streamcore delivers global, real-time, automated network visibility and network control over new converged WAN and wireless networks. With Streamcore, service providers can offer application SLAs while managing and provisioning new revenue-generating network services and enterprises can guarantee application performance. Founded in 2003 and headquartered in Emeryville, Calif., the company's technology is field-proven with more than 200 global customers across 15,000 sites, including numerous service providers and Global 1000 enterprises such as L'Oreal, Brinks and Philips. More information can be found at http://www.streamcore.com.