Stream International expands operations to Northern Ireland; Boston-based, $1.5 billion company to provide 500 jobs in new Londonderry Facility.WESTWOOD Westwood. 1 Residential town (1990 pop. 12,557), Norfolk co., E Mass., in the greater Boston area; settled 1640, inc. 1897. It has several early 18th-century buildings. 2 Residential borough (1990 pop. 10,446), Bergen co., NE N.J. , Mass.--(BUSINESS WIRE)--Nov. 29, 1995--Stream International Inc., the world's largest software manufacturer, marketer and technical support provider, announced today that it is opening a new support center in Northern Ireland Northern Ireland: see Ireland, Northern. Northern Ireland Part of the United Kingdom of Great Britain and Northern Ireland occupying the northeastern portion of the island of Ireland. Area: 5,461 sq mi (14,144 sq km). Population (2001): 1,685,267. to service the growing European European emanating from or pertaining to Europe. European bat lyssavirus see lyssavirus. European beech tree fagussylvaticus. European blastomycosis see cryptococcosis. market. The facility, located in Londonderry Londonderry, city, Northern Ireland Londonderry: see Derry. Londonderry locally and historically Derry District (pop., 2001: 105,066), northwestern Northern Ireland. , is expected to employ 500 technical support specialists within the first two years of operation. It represents the most significant job creation initiative to have been announced since the cease-fire was declared in Northern Ireland. The Londonderry facility is Stream's fifth European technical support center, joining operations in Amsterdam, Munich, Paris and London. Currently employing 350 people, it is expected that the five European call centers will total 1,000 support specialists by the end of 1996. As one of the world's largest suppliers of telephone-based technical support, Stream's more than 2,500 support specialists handle 8 million calls annually on over 1,200 products. Seven out of 10 of the world's largest software publishers outsource technical support to Stream. Massachusetts Massachusetts (măsəch  `sĭts), most populous of the New England states of the NE United States. Senator Edward M. Kennedy welcomed Stream's announcement. "I commend com·mend tr.v. com·mend·ed, com·mend·ing, com·mends 1. To represent as worthy, qualified, or desirable; recommend. 2. To express approval of; praise. See Synonyms at praise. 3. Stream International for its leadership in providing technology solutions for both Massachusetts and the global economy. The 500 new jobs being created will have a significant impact on the economy of Northern Ireland The economy of Northern Ireland is the smallest of the four Home Nations' economies of the United Kingdom. Northern Ireland has traditionally had an industrial economy, most notably in shipbuilding, rope manufacture and textiles, but most heavy industry has since been replaced by , and will also play an important role in the search for lasting peace that is currently underway." "We are very pleased by the continuing expansion of our European operations," said Judy Salerno, Stream's Senior Vice President, Worldwide Service Operations. "With the rapid growth of our support business, we are constantly searching for the most strategic nations and cities in which to establish additional support centers. Londonderry, Northern Ireland is such a strategic region, as it has an excellent base of educated professionals who possess a thorough understanding of computer technology. We fully expect that the Londonderry center will shortly become a worldwide standard of excellence for technical support." About Stream Stream was formed in April 1995 through the merger of Corporate Software Inc. and the Global Software Services business unit of R.R. Donnelley & Sons Company. With $1.5 billion in sales and more than 7,000 employees in 17 countries, Stream is the world's largest software manufacturer, marketer and technical support provider. Stream's mission is to provide a range of services enabling an efficient, global connection between software publishers and users, including: printing; packaging; fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. ; simultaneous worldwide release; customization; localization Customizing software and documentation for a particular country. It includes the translation of menus and messages into the native spoken language as well as changes in the user interface to accommodate different alphabets and culture. See internationalization and l10n. ; systems integration; consulting; migration management; technical support and training. The company is a leader in software licensing, alternative distribution methods, and telephone-based technical support. Headquartered in Westwood, MA, Stream serves the industry's largest software vendors and hardware original equipment manufacturers and is the leading provider of software and services to the Fortune 1000 market. -0- NOTE: This release and other Stream corporate background and offerings-related information is available for review on Stream's Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the home page on the World Wide Web at http://www.stream.com CONTACT: Donna Tolley Stream International Inc. 617/440-1072 or Merrill Freund and Nancy Kashanek Schwartz Communications, Inc. 617/431-0770 |
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