Stream Flows Into Glace Bay.

Stream International has selected Glace Bay, Nova Scotia as the site for its next Canadian customer interaction center. The global CRM outsourcing and support services provider reported that close cooperation with the government of Canada and the Province of Nova Scotia through its economic development fund, Cape Breton Growth Fund, cemented the agreement. When fully operational, Stream expects the facility to employ up to 900 people; The company has begun recruiting for all levels of employment positions, and expects to fill its site management positions primarily from the local Cape Breton region. The Cape Breton Growth Fund will contribute CAN$10 million to the project, conditional upon the creation and maintenance of the 900 jobs. IN the first year, Stream will also receive various rent subsidies, and a CAN$2 million contribution from Human Resources Development Canada (HRDC). In connection with the new location, the company has entered into a ten-year lease for the former General Mining Building in Glace Bay. The site will become its third Canadian site and twenty-second overall. Stream expects to complete the build-out of the center this month and that it will be fully operational by the end of November.