Stratasoft and call compliance partner.Call center solutions provider Stratasoft, Inc. recently announced that its StrataDial.VC2 predictive dialer An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can spend their time talking rather than waiting for calls to go through as well as hanging up technology has been integrated with Call Compliance, Inc.'s TeleBlock system. Stratasoft's StrataDial.VC2 virtual call center software includes a predictive dialing engine built on a robust and mature pacing algorithm algorithm (ăl`gərĭth'əm) or algorism (–rĭz'əm) [for Al-Khowarizmi], a clearly defined procedure for obtaining the solution to a general type of problem, often numerical. that guarantees accurate call progress detection and ensures rapid screen pops and fast voice connects to call center agents. Combining this technology with the TeleBlock system ensures that telemarketers can maximize In a graphical environment, to enlarge a window to the full size of the screen. See Win Maximize windows. productivity without having to fear do-not-call and related fines. TeleBlock integrates with Stratasoft's system by enabling instant DNC DNC Democratic National Committee DNC Democratic National Convention DNC Do Not Call DNC Delaware North Companies DNC Domain Name Commissioner DNC Direct Numerical Control DNC Do Not Change DNC Does Not Compute DNC Digital Nautical Chart lookups, from one centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. database, as calls are made by the dialer. All numbers dialed using Stratasoft predictive dialers can now be screened against all appropriate DNC databases including cell phones; if a call is placed to a number appearing on a DNC list, the call is instantly blocked. www.stratasoft.com www.callcompliance.com |
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