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Stratasoft and Call Compliance, Inc. Announce Automatic Do Not Call Management Now Available via Predictive Dialers.


HOUSTON -- Stratasoft, Inc., the premier global provider of essential Call Center Software solutions with over 28,000 seats worldwide, today announced that its StrataDial(R).VC2(TM) predictive dialer An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can spend their time talking rather than waiting for calls to go through as well as hanging up  technology has been integrated with Call Compliance, Inc.'s TeleBlock(R) system, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

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 Jason Pace, Vice President of Global Sales for Stratasoft.

"Stratasoft knows that our clients need to have the best protection possible against Do Not Call violations," said Pace. "Now that our dialer provides integrated TeleBlock(R) Do Not Call protection, we are providing our customers with the failsafe level of compliance they need to survive state and federal Do Not Call scrutiny. It's no longer enough to simply say that your lists are scrubbed--you need to have the last layer of protection that TeleBlock(R) provides in order to meet the Do Not Call requirements," he continued.

Stratasoft's award-winning StrataDial(R).VC2(TM) virtual call center software includes a predictive dialing engine built on a robust and mature pacing algorithm that guarantees highly accurate call progress detection and ensures rapid screen-pops and lightning fast voice connects to call center agents. Combining this technology with the patented, award-winning TeleBlock(R) system ensures that telemarketers can maximize productivity without having to fear Do Not Call and related fines.

TeleBlock(R) seamlessly integrates with Stratasoft's system by enabling instant DNC DNC Democratic National Committee
DNC Democratic National Convention
DNC Do Not Call
DNC Delaware North Companies
DNC Domain Name Commissioner
DNC Direct Numerical Control
DNC Do Not Change
DNC Does Not Compute
DNC Digital Nautical Chart
 lookups, from one centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 database, as calls are made by the dialer. All numbers dialed using Stratasoft predictive dialers can now be screened against all appropriate DNC databases including cell phones; if a call is placed to a number appearing on a DNC list, the call is instantly blocked. In addition, StrataDial(R).VC2(TM) users will be able to toggle To alternate back and forth between two states.

toggle - To change a bit from whatever state it is in to the other state; to change from 1 to 0 or from 0 to 1. This comes from "toggle switches", such as standard light switches, though the word "toggle" actually refers to
 TeleBlock on/off on a program basis, as well as maintain unlimited number of program-specific databases.

"Making TeleBlock(R) available via Stratasoft's predictive dialers is not only a great leap forward Great Leap Forward, 1957–60, Chinese economic plan aimed at revitalizing all sectors of the economy. Initiated by Mao Zedong, the plan emphasized decentralized, labor-intensive industrialization, typified by the construction of thousands of backyard steel  for compliance technology, but also great news for the teleservices industry," said Dean Garfinkel, Chairman of Call Compliance. "TeleBlock(R) updates all of the state and federal DNC lists and makes it simple for telemarketers to control compliance across their entire enterprise. Now teleservices professionals can get the 100% guaranteed compliance offered by TeleBlock(R), while at the same time achieving all of the efficiencies associated with using Stratasoft dialers," he continued.

About Stratasoft, Inc.

Since 1995, Stratasoft, Inc. has been a premier global provider of essential Call Center Software solutions. Stratasoft offers a comprehensive product suite including a Predictive Dialer, Inbound ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. , IP Dialers, Remote/Home Agents, Automatic Dialer, Quality Monitoring, Advanced IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. , VoIP Call Center and Virtual Call Center Solutions. For a live demonstration, call 1-800-390-1157.

About Call Compliance, Inc.

Call Compliance, Inc. (www.callcompliance.com), in Glen Cove Glen Cove, city (1990 pop. 24,149), Nassau co., SE N.Y., on the north shore of Long Island, at the entrance to Hempstead Harbor; settled 1668, inc. as a city 1918. , NY, is the leader in developing innovative technological compliance solutions for the teleservices industry. Call Compliance's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , TeleBlock(R), is recognized across the teleservices spectrum as the gold-standard in ensuring the 100% level of compliance mandated under State and Federal Do Not Call laws. Call Compliance's online Regulatory Guide(SM) is also recognized as the industry bible for relevant and up-to-date information on state and federal telemarketing rules. For further information, call 888-674-6774.
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Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Apr 20, 2006
Words:527
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