Stratasoft Announces Contract with Call Centres of Grenada Inc.

Business Editors/High-Tech Writers

HOUSTON--(BUSINESS WIRE)--Nov. 11, 2003

Stratasoft Inc. ("Stratasoft"), a wholly owned subsidiary of I-Sector Corporation (Nasdaq:ISEC), and a world- wide provider of contact center solutions, today announced a contract with Call Centres of Grenada, Inc. (CCGD), a Grenada-based call center that provides call centers services to international clients. This new contract encompasses the new StrataDial.VC2 Contact Management System. This system is capable of supporting over 200 agents and this contract has the capability to possibly grow to over 600 agents within a twelve (12) month period.

CCGD made the decision to pursue the agreement with Stratasoft following extensive research and a lengthy evaluation of several call center solution providers. CCGD made their final decision based on the following criteria: the solid reputation of Stratasoft in the Computer Telephony and Customer Relations Management industry, the flexibility and portability of the product, as well as Stratasoft's deep resources in R&D and proven track record in working in the global marketplace.

Lev Model, Consultant for Call Centres of Grenada, stated, "We selected the Stratasoft system as it offers a comprehensive call blending call center solution in conjunction with mission critical applications required for international service providers to compete in today's global marketplace. The Stratasoft CRM module is so flexible and powerful that this will allow us to rapidly deploy our customers' call center applications so as to provide more timely and efficient services. The global marketplace requires seasoned and experienced professionals and the award of this contract is a continuing example of Stratasoft's strategic position in the market place and their continued practice of solving practical business needs of contact centers worldwide."

Jason Pace, Vice President of Sales for Stratasoft, stated, "Stratasoft is very excited about this relationship as this is just another example of our ability to provide comprehensive, turnkey products designed specifically for service providers and to facilitate in the rollout of new campaigns. Stratasoft and CCGD are both extremely excited about the award of this contract due to the fact that it is the cornerstone of a successful American-Caribbean relationship on the forefront of an economic recovery that will hopefully prove extremely beneficial to both companies and both countries."

About Stratasoft Inc. and I-Sector Corporation:

Stratasoft is a wholly owned subsidiary of Houston, Texas-based I-Sector Corporation (Nasdaq:ISEC) and is an acknowledged technology leader in professional contact center systems. Stratasoft has a comprehensive patent portfolio that includes predictive dialing, predictive dialing algorithms, contact center database management, contact center campaign scripting and contact center management systems. Its product line consists of StrataDial(R).VC2 - Virtual Contact Center, a 2002 Product of the Year award winner from both Customer Inter@ction Solutions(R) and Communications Solutions(R) magazines, and StrataVoice(R), an Unattended Message Notification System. All of Stratasoft's products incorporate functionality that is 100% customer-driven and are designed to maximize productivity in any contact center application. Learn more about Stratasoft Inc. on the Web at www.stratasoft.com/international. I-Sector Corporation, headquartered in Houston, Texas, owns and operates in companies that are primarily engaged in the area of information technology. Additional information about I-Sector is available on the Internet at www.I-Sector.com

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