StorageTek Globalizes Its Service Parts Network with Servigistics Implementation.LOUISVILLE, Colo. & ATLANTA -- Storage Expert Aims to Achieve Global Visibility with Solution From Leading Service Parts Management Provider StorageTek, the leading provider of enterprise information lifecycle management Information Lifecycle Management refers to a wide-ranging set of strategies for administering storage systems on computing devices. Specifically, four categories of storage strategies may be considered under the auspices of ILM. , and Servigistics, Inc., the leading provider of service parts management solutions, announced today that StorageTek has implemented the Servigistics solution to align align (  līn),v to move the teeth into their proper positions to conform to the line of occlusion. its global organization on a single platform, optimize optimize - optimisation its inventory investment and manage overall performance at all levels of the business. StorageTek is utilizing the Servigistics solution to manage its global inventory of more than 80,000 service parts, support $800 million in service revenue and ensure consistent customer service levels for 22,000 global customers located in 63 countries. "The Servigistics solution provides StorageTek the global visibility and controls necessary to operate our global service business at optimal performance levels," said Jim Matney, StorageTek Director, Global Service Logistics. "StorageTek utilizes Servigistics to support local planning, decision-making and execution, as well as overall global management of spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used. Spare parts are also called “spares. ." "Today's business Today's Business is a show on CNBC that aired in the early morning, 5 to 7AM ET timeslot, hosted by Liz Claman and Bob Sellers, and it was replaced by Wake Up Call on Feb 4, 2002. environment is increasingly a global one and StorageTek recognizes that global systems, performance optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. and management are key to maintaining a competitive advantage," said Eric Hinkle, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Servigistics. "StorageTek's decision to replace its existing service parts system with Servigistics to manage their worldwide service parts network is the kind of forward-thinking decision that contributes to the firm's remarkable success year after year." About Servigistics Servigistics is the preferred provider of global service parts management solutions that enable companies to transform their service networks and improve corporate performance by dramatically reducing costs, increasing profitability, and driving customer loyalty. Servigistics has a proven track record of delivering top and bottom line value to leading, global companies including Agfa, Avaya, Dell, EMC (1) (EMC Corporation, Hopkinton, MA, www.emc.com) The leading supplier of storage products for midrange computers and mainframes. Founded in 1979 by Richard J. Egan and Roger Marino, EMC has developed advanced storage and retrieval technologies for the world's largest companies. , Honeywell, IKON, Motorola, StorageTek, Subaru, Sun, Toshiba, UPS and others. Servigistics' clients are 100% referenceable. Servigistics is a privately-held company headquartered in Atlanta, with offices in London, Tokyo, and sales and service professionals around the world. Contact Servigistics at 888-942-8623 or 770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com. About StorageTek StorageTek(R) (Storage Technology Corporate)(NYSE NYSE See: New York Stock Exchange : STK) is a $2 billion global company that enables businesses, through its information lifecycle management strategy, to align the cost of storage with the value of information. The company's innovative storage solutions manage the complexity and growth of information, lower costs, improve efficiency and protect investments. For more information, see www.storagetek.com or call 1.800.877.9220 or 303.673.5151. |
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