Start with software to fit your needs.

Computers can help your business improve efficiency and product quality, and at far less cost than ever before thanks to the advent of the PC.

However, selecting the right computer and software can be a complicated process.

The first thing you need to do is to make a list of what tasks you want your computer system to do. The five tasks most often performed by computers are financial management, word processing, graphics, telecommunications and database management.

Your selection should be based on the availability of software to perform the tasks you have identified.

There are two types of software - operating-systems software and applications software. Selecting the operating-systems software is a crucial step because it must be compatible with the hardware and all of the applications software you wish to use.

When it comes to the applications software, you can use ready-made programs, modify a prepackaged program to fit your needs or buy industry-specific programs.

Consider making a list of all the software products that you wish to consider.

Comparing costs is one way to shorten your list, but make sure the software you select meets your needs and is compatible with the operating system you have selected.

Once you have narrowed the list, visit the software dealer, ask for a demonstration and examine the training manuals to make sure they are clearly written.

See if the retailer offers training programs, and check if the software publisher is available to answer questions after you have made a purchase.

Find out what type of support is available from the dealer. Ask what type of protection there is against viruses and if software enhancements are available.

Once you have selected the software, you can begin the search for the actual computer system. Make it your goal to find one computer that can satisfy all your needs and to integrate all of your applications.

However, if one system cannot satisfy all your needs, different systems may be justified. In this case work with the vendor to make sure that the systems you choose can connect so that information can be passed back and forth.

Make sure that you consider the future needs of your business. Many of the latest systems are designed to expand as a business prospers and grows.

The availability of vendor support and service, peripherals such as printers and supplies should also factor into your decision.

It is important to know that service is available in case something happens to your system. Try to select a system which can be repaired by a local dealer or supplier rather than someone in another part of the province.

Since they have to work with the system, make sure you select a system that your employees are comfortable working with.

If the job of selecting one is too much for you - either because of time constraints or because of the size of your company - hire an objective outside consultant who has no ties to specific hardware or software products.