Spending with HEART.Consumers want to do good while riving well The gap between a consumer's heart strings and a company's bottom line is dwindling as companies such as McDonalds, Avon and Reebok Ree´bok` n. 1. (Zool.) The peele. use social causes to encourage consumer purchasing. Cause-Related Marketing (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) wasn't widely accepted in its early years, but has been growing in popularity. According to Cone/Roper's Cause-Related Marketing Trends Report, about three-quarters of all Americans not only find CRM acceptable, but would be willing to switch to another brand or store associated with a good cause if the price and quality are comparable. This linking of the nonprofit and the corporate has produced Avon's Breast Cancer Awareness Crusade, McDonald's Ronald McDonald House Charities This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. and General Motors' support of the United Negro College Fund The United Negro College Fund (UNCF) is a Fairfax, Virginia-based American philanthropic organization that fundraises college tuition money for African-American students and general scholarship funds for 39 historically black colleges and universities. . In its Giving USA 1997 annual yearbook on American philanthropy, New York-based AAFRC AAFRC American Association of Fund-Raising Counsel Trust for Philanthropy noted that the strong economy pushed total charitable contributions to nearly $151 billion in 1996. Corporations did their part by contributing nearly $9 billion to the collection plate. Critics of CRM claim it is simply corporate self-interest masked as charity. But nonprofits that have benefited from this type of partnering give a different testimony-CRM has made believers out of them. [GRAPHS OMITTED] |
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