SpeechWorks Provides Leading Standards-Based Speech Solutions for Avaya Voice Applications Platform.Business/Technology Editors BOSTON--(BUSINESS WIRE)--July 24, 2002 Combined Solution Delivers Superior Scalability and High Performance to Enterprise and Carrier Customers Worldwide SpeechWorks International, Inc. (Nasdaq: SPWX SPWX Speechworks (stock symbol) ), the global leader in speech recognition and text-to-speech (TTS (1) See text-to-speech. (2) (Transaction Tracking System) Software that monitors a transaction until completion. In the event of a hardware or software failure, it ensures that the database is brought back to its former state before the attempt to ) technologies and services, today announced the availability of its VoiceXML optimized, OpenSpeech(TM) products including OpenSpeech Recognizer(TM) in the client-server architecture client-server architecture Architecture of a computer network in which many clients (remote processors) request and receive service from a centralized server (host computer). of OpenSpeech Server(TM) and OpenSpeech DialogModules(TM) on the latest interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) system from Avaya Inc., (NYSE NYSE See: New York Stock Exchange :AV), a leading global provider of voice and data networks to businesses. Avaya(TM) Interactive Voice Response 9.0 also supports SpeechWorks Speechify speech·i·fy intr.v. speech·i·fied, speech·i·fy·ing, speech·i·fies To give a speech: "In Washington, cabinet secretaries pose and speechify" Jonathan Alter. (TM) TTS software and SpeechSecure(TM) speaker verification module. Avaya's voice applications platform is a self-service solution that leverages VoiceXML 2.0, the emerging standard for speech-activated services, making it easier for businesses to implement and administer speech-enabled solutions across Web and telephony applications. "Avaya IVR 9.0 is a cost-effective channel to provide speech-enabled self service access to information over the phone or through the web, using standards-based solutions that let developers quickly create and deploy speech applications," said Jim Smith There are several famous people with the name Jim Smith, including:
OpenSpeech Server software and OpenSpeech Recognizer, the speech recognition engine optimized for VoiceXML 2.0, work together to deliver high performance recognition in a client-server architecture. The client-server approach enables the Avaya IVR 9.0 to provide speech recognition that meets its customers' requirements for high scalability and reliability. OpenSpeech Recognizer works with OpenSpeech DialogModules, the industry's first, standards-based VoiceXML objects. OpenSpeech DialogModule software ensures quicker time-to-market and higher quality applications using a pre-packaged, tested call flow that ensures a consistent user interface for unparalleled levels of caller success in speech service transactions. In addition, Avaya IVR 9.0 offers SpeechWorks Speechify software and SpeechSecure speaker verification module. Speechify provides the most natural sounding TTS available for use in applications such as stock quotes, navigational information, e-mail reading and call center applications for delivering rapidly changing information via speech. Available in multiple languages in male and female voices, Speechify powers applications for organizations such as AOLbyPhone, Bell Canada Bell Canada Enterprises (TSX: BCE, NYSE: BCE), legally BCE Inc., is a major Canadian telecommunications company. Through its subsidiaries including Bell Canada, Bell Aliant, Northwestel, Télébec, and NorthernTel, it is the incumbent local exchange carrier for , Microsoft, National Weather Service and Yahoo!. The SpeechSecure module uses voice biometric technology to verify a caller's identity based on the characteristics of his or her unique vocal patterns. SpeechSecure software provides an added layer of security in applications by associating a voiceprint A sample of a person's voice to be used for voice recognition or security systems. with information that the caller is prompted to provide, such as an account number, password, personal identification number (PIN), or other challenge question. "We are pleased to offer our standards-based, OpenSpeech product suite along with our leading TTS and verification solutions on the Avaya platform," said Steve Chambers, chief marketing officer at SpeechWorks. "We believe that standards will accelerate the adoption of speech services around the world and we are impressed with Avaya's implementation of the VoiceXML standard." The OpenSpeech(TM) product line was developed to provide maximum investment protection and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). for customers, and to provide partners with open, standards-compliant speech system components that leverage SpeechWorks' innovation to unleash developer creativity. For more information on Avaya IVR 9.0 see today's release from Avaya Inc., "Avaya Self-Service Solution Lets Customers Access Web-Based Information By Telephone." About Avaya Avaya Inc., headquartered in Basking Ridge, N.J., is a leading global provider of voice and data networks, as well as communications solutions and services, that help businesses, government agencies and other institutions -- including more than 90 percent of the FORTUNE 500 (R) -- excel in the customer economy. Avaya offers Customer Relationship Management Solutions, Unified Communication Solutions, Service Provider Solutions, MultiService Networking Infrastructure, and Converged Voice and Data Networks -- including the company's no-compromise Avaya Enterprise-Class IP Solutions (ECLIPS ECLIPS Enterprise Class Internet Protocol Solutions (Avaya Inc.) ECLIPS Experimental Cloud Lidar Pilot Study ECLIPS Enhanced Clearline Proposal System (Sprint) ECLIPS Expanded Calculator Link Processing System ) -- all supported by Avaya Services and Avaya Labs. Avaya is the worldwide leader in unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. , messaging systems, call centers and structured cabling Structured Cabling is defined as building or campus telecommunications cabling infrastructure that consists of a number of standardized smaller elements (hence structured) called subsystems. systems. It is the U.S. leader in voice communications systems and services. Avaya is an official sponsor for the 2002 FIFA FIFA International Association Football Federation [French Fédération Internationale de Football Association] FIFA n abbr (= Fédération Internationale de Football Association) → FIFA f World Cup(TM), the FIFA Women's World Cup The FIFA Women's World Cup is recognized as the most important International competition in women's football and is played amongst women's national football teams of the member states of FIFA, the sport's global governing body. 2003 and the 2006 FIFA World Cup(TM) tournaments. For more information about Avaya, visit its Web site at http://www.avaya.com. About SpeechWorks Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or communications device. Around the world, customer service innovators such as America Online, Ford Credit Mexico and Yahoo! are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 170 partners, SpeechWorks (Nasdaq: SPWX) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks S.T.E.P.(TM) (Speech Technology Evaluation Process) program call 617.428.4444 or visit www.speechworks.com. SpeechWorks, OpenSpeech, OpenSpeech Server, Speechify, OpenSpeech Recognizer and SpeechWorks S.T.E.P. are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners. |
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