Specialization Key to Success in Managed Services Arena, Computing Technology Industry Association Research Reveals.Keynotes keynotes, n.pl in homeopathy, con-cise characteristic indications for a remedy. delivered at CompTIA Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality Summit CORONADO Coronado (kŏr'ənä`dō), city (1990 pop. 26,540), San Diego co., S Calif., on a peninsula on the west side of San Diego Bay; inc. 1890. It is a well-known beach resort. , Calif. -- Technology resellers and solution providers hoping to profit from the trend toward managed technology services should focus on specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. solutions targeted at existing customers and specific industries and markets, research from the Computing Technology Industry Association See CompTIA. (CompTIA) reveals. The research on opportunities in the managed services market was presented here this week at the inaugural CompTIA Managed Services Summit. The CompTIA survey of 322 current users of managed technology services identified the five most important factors that customers consider when choosing a managed services provider. More than one-quarter of managed services customers (27 percent) said they select their service provider based on the availability of unique services and offerings from the provider. Other factors affecting customers' decisions to purchase managed services include: * Having an existing relationship with the service provider * The service provider's reputation * Availability of 24/7 support * Recommendation from others "It isn't is·n't Contraction of is not. isn't is not isn't be necessarily the cheapest offering that customers are interested in," said Brian The name Brian (sometimes spelled Bryan) comes from an Irish backround. It is of Celtic origin and its meaning may be "hill" or "strong, noble, and high"[1]. McCarthy, chief executive officer, CompTIA. "It's the quality of the service, and whether it's a service that fills the customer's business needs. Opportunities for success are greater for managed service providers who focus on specific market segments, vertical industries or size of customer; or who achieve 'best-in-class' status for specific solutions; and less for those who attempt to be all things to all customers." Service providers also face the challenge of educating customers - current and potential - on the array of technology solutions that can be delivered via a managed services model. The CompTIA survey found that 52 percent of customers said a lack of knowledge about available services was the biggest factor in preventing them from using more managed services. CompTIA is expanding its efforts to promote industry growth of managed services through the development of new best practices tools for solution providers; educational programs, events and networking opportunities for professionals working with managed services; and research aimed at helping solution providers find the right opportunities for their service offerings. About CompTIA In 2007, the Computing Technology Industry Association (CompTIA) is celebrating its 25th anniversary. Just as the IT industry it serves has grown, CompTIA has also enjoyed remarkable growth over the past 25 years. The organization was founded by representatives of five micro-computer dealerships working together to find better ways to do business. Today, CompTIA has more than 22,000 member companies in over 100 countries around the world; and serves as the voice of the world's $1 trillion-plus IT industry. CompTIA is committed to advancing the long-term Long-term Three or more years. In the context of accounting, more than 1 year. long-term 1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term. success and growth of the IT industry by helping organizations maximize the benefits they receive from their investments in technology; and by helping individuals to obtain the skills and credentials CREDENTIALS, international law. The instruments which authorize and establish a public minister in his character with the state or prince to whom they are addressed. If the state or prince receive the minister, he can be received only in the quality attributed to him in his credentials. they need for productive careers in IT. For more information, please visit: www.comptia.org. |
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