SpartaCom.Company Overview Linktivity[TM], division of SpartaCom Technologies, Inc., provides server-based conferencing See teleconferencing. and collaboration products See collaborative software. that enable person-to-person interactions through a browser browser Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used window. Linktivity products include WebDemo[TM], a Web-based, real-time conferencing-and-collaboration software tool, and WebInteractive[TM], a real-time software application that gives support professionals an efficient way to manage and resolve online support and sales requirements for personal computers. WebInteractive[TM] WebInteractive maintains service levels, decreases support costs and accelerates ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . What WebInteractive means to your e-sales staff ... one-on-one product demos illustrating and annotating an·no·tate v. an·no·tat·ed, an·no·tat·ing, an·no·tates v.tr. To furnish (a literary work) with critical commentary or explanatory notes; gloss. v.intr. To gloss a text. via whiteboard The electronic equivalent of chalk and blackboard, but between remote users. Whiteboard systems allow network participants to simultaneously view one or more users drawing on an on-screen blackboard or running an application. real-time voice or keyboard chat with customers more transactions, less acquisition cost What WebInteractive means to your e-support staff ... drastically reduced call times faster problem definition and resolution reduction of repeat calls for the same issue decrease in call escalation es·ca·late v. es·ca·lat·ed, es·ca·lat·ing, es·ca·lates v.tr. To increase, enlarge, or intensify: escalated the hostilities in the Persian Gulf. v.intr. fewer support errors restoration of a previous configuration to a remote user's PC daily reports to track performance WebDemo[TM] WebDemo lets you cost effectively bring together groups of customers, prospects, partners or employees via the web. While online with WebDemo you can ... hold a meeting conduct a training session perform a sales presentation demonstrate software live reach real-time consensus conduct a web tour identify and solve problems WebDemo saves your company time and money by ... reducing travel showing your products live accelerating decision making improving internal and external relationships shortening product development cycles increasing sales leads A sales lead is the identity of a person or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process. The lead may have a corporation or business associated with the person(s). Contact Us Call 1-800-809-1245 today or visit our site at www.linktivity.com to find out Linktivity can dramatically upgrade your existing customer communications and support programs, as well as significantly accelarate your ROI on e-sales and e-support investments. A division of SpartaCom[TM] Technologies, Inc. * One South Church Avenue, Suite 2200 * Tucson, AZ 85701 |
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