Spanlink Communications partners with ScanSoft.IP contact center solution provider Spanlink Communications has announced a partnership with ScanSoft, Inc., a supplier of imaging, speech and language solutions. Spanlink will offer ScanSoft's standards-based speech products, including SpeechWorks
SpeechWorks was a company founded in the late 1990s in Boston that developed and supported speech-related computer software. OpenSpeech Recognizer speech recognition software, Speechify speech·i·fy intr.v. speech·i·fied, speech·i·fy·ing, speech·i·fies To give a speech: "In Washington, cabinet secretaries pose and speechify" Jonathan Alter. text-to-speech (TTS (1) See text-to-speech. (2) (Transaction Tracking System) Software that monitors a transaction until completion. In the event of a hardware or software failure, it ensures that the database is brought back to its former state before the attempt to ) and SpeechSecure speaker verification software, to contact centers looking to make interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) self-service a strategic element of their customer care plan. www.spanlink.com/www.scansoft.com |
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