SoundBite Communications Appoints Two New Board Members; Eric Giler and James Roszkowski Join SoundBite Board of Directors.BURLINGTON, Mass. -- SoundBite Communications, a leading provider of automated customer contact solutions, today announced the appointment of Eric Giler and James Roszkowski to the SoundBite Board of Directors. Mr. Giler, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Groove Mobile, brings 25 years of information technology experience, including deep domain expertise in the electronic messaging See e-mail and messaging system. market, while Mr. Roszkowski has held a number of senior-level positions in the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry, most notably Senior Executive Vice President and Senior Operating Committee member of MBNA MBNA Monument Builders of North America MBNA Mercedes-Benz North America MBNA Maryland Bank, National Association MBNA Maryland Bank North America MBNA Mount Baker Nurses Association (Bellingham, Washington) America. Mr. Giler, CEO of Groove Mobile, the world's leading mobile music service, joins the SoundBite board of directors with substantial business and technology experience. Prior to joining Groove Mobile, Mr. Giler was founder, President and CEO of Brooktrout Inc. Mr. Giler built the company into a leading supplier of advanced hardware and software products for system vendors and service providers in the electronic messaging market. He also led the company through multiple public offerings on NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on . His industry pioneering solutions for integrated voice, data and fax communications in telecommunications and networking led to a number of patents in electronic messaging technology. In addition to joining the SoundBite board, Mr. Giler also serves on the Boards of Alliance Systems and Muse Research. Mr. Giler earned a Bachelor of Science Noun 1. Bachelor of Science - a bachelor's degree in science BS, SB bachelor's degree, baccalaureate - an academic degree conferred on someone who has successfully completed undergraduate studies from Carnegie-Mellon University and a Masters of Business Administration from Harvard Business School Harvard Business School, officially named the Harvard Business School: George F. Baker Foundation, and also known as HBS, is one of the graduate schools of Harvard University. . Mr. Roszkowski is a known leader within the financial services industry, specifically the U.S. and International credit card industries. He is a seasoned senior executive with nearly 25 years of experience and with a significant record of starting up and developing new businesses and entrepreneurial ventures within Fortune 500 companies. Most recently, he was a Senior Executive Vice President and Senior Operating Committee member of MBNA America, the world's largest independent credit card issuer prior to its recent merger with Bank of America
Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world. . Mr. Roszkowski's experiences have included leadership roles in business development, sales and marketing, portfolio acquisitions, Internet marketing See Internet advertising. and operations and international and domestic strategic and business expansion planning. He has also held senior-level positions at VISA USA and Chase Manhattan Bank The Chase Manhattan Bank, now part of JPMorgan Chase, was formed by the merger of the Chase National Bank and the Bank of the Manhattan Company in 1955. The bank is headquartered in New York City. . Mr. Roszkowski also serves on the Boards of SmartButton Associates and Exactor Inc. in addition to participating actively in the non-profit community. He is a graduate of St. Johns University in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of . "The experiences of Mr. Roszkowski and Mr. Giler will provide outstanding strategic direction to SoundBite as the company continues to expand its position within the customer contact solutions market," said Peter Shields, president and CEO, SoundBite Communications. "The company and our customers are sure to gain tremendously from the knowledge and experience of these exceptional executives." About SoundBite Communications SoundBite Communications is a leading provider of automated customer contact solutions that are fully hosted and available ondemand. The company's solutions help organizations grow revenue, improve customer service, and secure payments through an efficient, reliable and cost-effective approach. SoundBite turns one-on-one customer contacts into results. SoundBite's highly personalized calling and messaging solutions, used for sales, marketing, customer care and collections applications, reach customers faster and more effectively than any other customer contact alternative. Over 200 world-class organizations use SoundBite's solutions to deliver messages faster, increase call center productivity, improve results per customer contact and assess campaign results in real-time. Organizations across many industries use SoundBite including collections, financial services, retail, utilities, telecommunications, insurance, healthcare and media. With over 500 million calls and messages delivered in 2005, SoundBite has the best practices know-how, virtually unlimited, on-demand capacity, and robust campaign applications to deliver the customer communication results demanded in today's competitive business environment. SoundBite is headquartered in Burlington, Massachusetts. For more information, visit www.soundbite.com. |
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