Sonata Sets up an Offshore Development Center (ODC) for Cramer; To Provide Development, Testing and Maintenance Services for Cramer Products.BANGALORE, India & LONDON -- Sonata Software Sonata Software Limited is an IT consulting and Software Services Company. Sonata is headquartered in Bangalore, India, and offices in US, UK, Germany and Singapore. Sonata has three development centers in Bangalore, Hyderabad (India) and Hannover (Germany). Ltd. (Sonata sonata (sənä`tə), in music, type of instrumental composition that arose in Italy in the 17th cent. At first the term merely distinguished an instrumental piece from a piece with voice, which was called a cantata. ) has announced that it has set up a dedicated offshore development center (ODC ODC - Open Distributed Computing ) for Cramer. Under this agreement, Sonata will provide Development, Testing, Product Maintenance and Customer Support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services to Cramer. Cramer is the leading provider of enterprise software that manages the service portfolios of telecommunications companies See telecom company. . The economics of the telecommunications market are changing, reflecting an increasing focus on customer retention and maximizing Average Margin per User (AMPU AMPU Average Margin Per User AMPU Active Memory Processor Unit AMPU Automated Maneuver Planning Utility AMPU Average Minute Per User ). The key to retaining profitable customers lies in a new generation of services. Based on an active inventory core which provides a complete, accurate and up-to-date emulation (architecture) emulation - When one system performs in exactly the same way as another, though perhaps not at the same speed. A typical example would be emulation of one computer by (a program running on) another. of the network, the Cramer product set manages the processes that control the introduction and operation of services in the portfolio. By automating and integrating network plan and build, service configuration and fulfillment, and service assurance processes, Cramer solutions enable carriers to reduce time to market, to reduce capital and operational expenditures and to optimize customer service. Nick East, Head of Engineering, Cramer said: "We are happy to be associated with Sonata and our experience working with them has been very positive. The Sonata ODC represents a milestone for Cramer, and has enhanced our flexibility, our cost-effectiveness and our ability to support customer implementations." B. Ramaswamy, President and MD of Sonata Software, added: "We have always approached every client engagement with the commitment to make them successful. The growing relationship with Cramer proves that we've won their trust. We look forward to delivering greater business value to Cramer by way of ODC best practices, continuous investments and ongoing productivity improvement programs." About Cramer: Cramer is the global leader in active inventory-powered enterprise process automation software that changes the economics of telecommunications. With over 280 staff, and 70 customers on 5 continents, Cramer has empowered telecommunications carriers to reduce time-to-market, enhance customer satisfaction and lower costs. About Sonata: Sonata Software Ltd. (Sonata) is a leading IT consulting and Software Services company, which has been servicing its clients in the US, UK and Europe for the past 18 years. Sonata is listed on the Indian Stock Exchanges, and has a SEI CMM SEI CMM Software Engineering Institute Capability Maturity Model level 5 accreditation. Nurturing long-term partnerships has been a way of life at Sonata. For further information, please visit www.sonata-software.com All product and company names herein may be the registered trademarks of their respective owners. |
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