Solution for optimising payments processing.webmethods Inc. have announced webmethods Payments Monitoring", a new solution designed to help wholesale banks and other financial institutions transform their corporate payments operations into more predictable, customer-centric and profitable business units. By enabling the automatic monitoring of the entire payments process in real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. , webmethods Payments Monitoring delivers immediate enhancements in a financial institution's ability to meet customer service level commitments while helping them achieve continuous process improvements. As a complete solution suite, webmethods Payments Monitoring offers all of the most essential features needed by banks looking to secure optimal performance from their payments businesses: * Process Design and Modeling--Provide users with the ability to eliminate fragmented frag·ment n. 1. A small part broken off or detached. 2. An incomplete or isolated portion; a bit: overheard fragments of their conversation; extant fragments of an old manuscript. 3. and redundant steps within the end-to-end end-to-end a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine. payments process by visually mapping, modeling and testing the real-time interaction of systems and users. * Straight-Through Processing--Increase operational efficiency while eliminating error's through the extended use of process automation and robust, SOA-based system integration to further streamline operations. * Real-time and Predictive Monitoring - Improve achievement of customer service commitments with real- time, predictive monitoring that allows institutions to proactively address and resolve service-level issues. * Executive Dashboard--More effectively manage the entire payments processing life-cycle via real-time access to key performance indicators Key Performance Indicators (KPI) are financial and non-financial metrics used to quantify objectives to reflect strategic performance of an organization. KPIs are used in Business Intelligence to assess the present state of the business and to prescribe a course of action. . * Integrated Compliance Management--Support achievement of compliance requirements Compliance requirements are a series of directives established by United States Federal government agencies that summarize hundreds of Federal laws and regulations applicable to Federal assistance (also known as Federal aid or Federal funds). with predefined excepbon management processes incorporating human workflows, documented audit trails and automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. alerts to suspicious activities. * Customer Self-Service--Promote customer loyalty through the introduction of web-based, self-service tools that empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems users to more directly manage and monitor their payments processes. www.webmethods.com |
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