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Soffront offers concurrent (floating) user licenses to on-demand CRM customers.


Soffront Software Inc., a provider of enterprise and hosted CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  software for the midmarket, has announced its offering of concurrent (floating) user licenses to its on-demand (hosted) customers, reducing the monthly cost for most customers.

Scenarios in which concurrent user In computer science, the number of concurrent users for a resource in a location, with the location being a computing network or a single computer, refers to the total number of people using the resource at the same time.  licensing is beneficial include support centers that operate on more than one shift, international operations Internal Operations (I.O., IO or I/O) is a fictional American Intelligence Agency in Wildstorm comics. It was originally called International Operations. I.O. first appeared in WildC.A.T.S. volume 1 #1 (August, 1992) and was created by Brandon Choi and Jim Lee.  with facilities in different countries (and time zones) and companies with significant numbers of occasional system users.

Until Soffront offered concurrent licensing See concurrent use license. , users either needed their own license, which increased costs, or had to share licenses, preventing the ability to track, monitor and schedule activities individually.

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Title Annotation:On-Demand Solutions
Publication:Customer Interaction Solutions
Geographic Code:1USA
Date:Sep 1, 2005
Words:104
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