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Soffront announces new version of CRM software for the midmarket.


Soffront Software, Inc., a provider of midmarket Midmarket

Price around which a market maker derives bid and asked prices.
 CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , has announced version 8.5 of its CRM software, Soffront CRM. Currently available as an on-premise, hosted or host-to-own model, this enterprise solution allows midsized businesses to implement an integrated, affordable, enterprisewide CRM solution for better communication, enhanced workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle.  and improved productivity.

Soffront CRM v8.5 incorporates new modules that extend the CRM system functionality beyond sales, marketing and customer support. With Soffront CRM, new functionality includes an order processing module, sales commission and a framework for interfacing with popular accounting systems. Soffront CRM now allows every department in an organization--be it customer service, help desk, sales, marketing, engineering, accounting or order fulfillment--to use one system for tracking all aspects of a product or service.

[ILLUSTRATION OMITTED]

As well as the typically provided CRM functions, Soffront CRM offers additional features: portals for partners; an employee management system; portals for employees; an asset management system; defect defect - bug  and requirements tracking; project and time tracking; order processing; and sales commissions. The extensive set of modules and customization capabilities of Soffront CRM help create a CRM system that is built for the entire enterprise at a midmarket price.

www.soffront.com
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Customer Interaction Solutions
Geographic Code:1USA
Date:Apr 1, 2005
Words:195
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