SoVerNet Implements CostGuard.NET OSS/BSS Solution from Info Directions.VICTOR, N.Y. -- CostGuard.NET Offers Facilities-Based Service Provider Flexible Infrastructure for Growing Subscriber Base Info Directions, leading developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Vermont-based service provider SoVerNet has implemented its CostGuard(R).NET OSS/BSS software solution to manage rating, billing and customer care functions for its residential and business subscribers. A facilities-based carrier, SoVerNet provides a full range of Internet and telephone services including local, long distance, DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary , T-1 and dial-up to individuals and commercial accounts throughout the state of Vermont. SoVerNet selected CostGuard.NET as its new OSS/BSS solution in order to accommodate the company's rapid growth and expansion into next-generation communications services. Replacing a legacy system, SoVerNet used CostGuard.NET's workflow and automation capabilities to eliminate repetitive tasks and streamline the ordering and provisioning process. The system's integrated credit checking capability brought immediate benefits to SoVerNet with faster order to billing and reduced risk. SoVerNet also noted CostGuard.NET's Multiple Document Interface See MDI. (programming) Multiple Document Interface - (MDI) The ability of an application program to show windows giving views of more than one document at a time. The opposite is Single Document Interface (SDI). and superior approach to customer care as key drivers that helped the company continue developing customer relationships and leveraging new opportunities for growth. "CostGuard.NET is an OSS/BSS solution that delivers benefits throughout the organization, eliminating manual operations and helping us adapt quickly to changes in our business," said Tom Lyons, president of SoVerNet. "CostGuard.NET provides the functionality and scalability we need in an ASP model that allows us to control costs and focus on enhancing service to our customers." "SoVerNet delivers quality products and service to its customers, so we're pleased to have the opportunity to help them further their achievements toward that objective," said Donald Culeton, president of Info Directions. "SoVerNet's investment in CostGuard.NET's next-generation technologies helps subscribers continue to leverage both the latest telecommunications services In telecommunication, the term telecommunications service has the following meanings: 1. Any service provided by a telecommunication provider. 2. and exceptional customer support." About SoVerNet: Based in Bellows bellows, expansible, gas-tight chamber used to pump or store a gas. One of the simplest and most familiar types of bellows is the manual one used for providing a forced draft to a fire. The expansible chamber consists of a leather bag with pleated sides. Falls, Vt., SoVerNet is a broad based communications company Communications Company is a communications unit of the United States Marine Corps. They are part of Combat Logistics Regiment 37 , 3rd Marine Logistics Group (3MLG) and III Marine Expeditionary Force (III MEF). The unit is based out of the Marine Corps Base Camp Smedley D. serving residential and business customers throughout the state of Vermont. SoVerNet is a facilities-based carrier that provides a range of products including local dial tone, long distance, 800, Internet (including dial-up), data and data-related services. For further information, visit SoVerNet's Web site at www.sover.net. About Info Directions, Inc.: Info Directions is a software engineering company that designs, hosts and installs net-centric billing, rating, order management, workflow and selling solutions for progressive communications service providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. . Info Directions' benchmark CostGuard(R) line of installed and ASP OSS/BSS products deliver convergent, web-enabled solutions to ICPs, wireless operators, ASPs, CLECs and ISPs offering local, long distance, broadband, content, data, IP, ASP usage, VoIP, utility, frame relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. , wireless and xDSL services. The company also provides the Lexys Point of Sale(TM) product to wireless retailers throughout the U.S. and around the world. Info Directions is the recipient of the TeleStrategies Billing World 2004 Excellence Award for "Achievement in Innovation," a Microsoft Gold Certified See certification. Partner and a member of the MSDN (MicroSoft Developer Network) A subscription service from Microsoft for software developers. It includes technical documentation and news, patches and fixes for existing products and beta copies of upcoming releases. ISV (Independent Software Vendor) A person or company that develops software. It implies an organization that specializes in software only and is not part of a computer systems or hardware manufacturer. Program. To learn more about Info Directions, please call 888-924-4110 or visit www.infodirections.com. |
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