SilverBack Technologies Empowers Managed Service Providers to Offer Next Generation Security Services to the Midtier; New Revenue Streams Result from Integration of eEye Vulnerability Management.

BILLERICA, Mass. -- SilverBack(R) Technologies, Inc., the industry's leading provider of service delivery platforms that significantly reduce the operations costs of delivering services to the midtier market, today announced the integration of eEye(R) Digital Security's acclaimed Retina(R) Network Security Scanner into its remote services delivery software.

The integration of eEye's Retina Network Security Scanner for vulnerability assessment empowers SilverBack partners to provide high-value security services to small and medium-sized businesses, a market that is currently underserved. Using the existing SilverBack platform, SilverBack solution providers now have the opportunity to expand service offerings from monitoring infrastructure to delivering new, profitable security audits; assessments and ongoing compliance services. Vulnerability assessment complements existing SilverBack security capabilities including firewall monitoring; patch management; and host-based intrusion monitoring.

SilverBack leverages its acclaimed all-in-one platform that combines both infrastructure and security management to allow service providers to generate new revenue streams with one integrated remote management console and reporting engine. SilverBack's one-to-many architecture facilitates the remote set-up and delivery of services to thousands of end clients simultaneously without agents or the need to instrument customers onsite.

"As the fastest and most accurate security scanner on the market, eEye's Retina was the clear industry choice to incorporate in SilverBack with the goal of dramatically mitigating risks from attack while significantly reducing the likelihood that potential attacks can penetrate corporate networks and cause widespread harm and financial loss," stated John Igoe, chief operating officer, SilverBack Technologies. "Another critical factor is eEye's research team which has discovered more critical security vulnerabilities than any other organization over the last several years, including the vulnerabilities that were exploited by the Code Red, Sasser and SQL Sapphire worms."

Retina combines process and technology into a single, effective system, giving solution providers the power to schedule and perform vulnerability audits across all types of operating systems, networked devices and third party or custom applications in record time. It helps solution providers create and enforce security policies, prioritize and schedule remediation activities, verify corrective actions, and effectively manage the entire threat mitigation process. Retina provides detection for a comprehensive database of vulnerabilities with network based scans that are non-intrusive and highly accurate.

"eEye has been focused on offering vulnerability management solutions to some of the largest networks in the world, including the US Department of Defense and Citigroup," explained Firas Raouf, chief operating officer of eEye Digital Security. "By partnering with SilverBack, eEye is in a position to support the growing managed service market with a broad, yet seamless, solution."

eEye constantly monitors security advisories while maintaining its own team of security experts. With Retina's auto-update feature, this almost daily stream of vulnerability updates will be automatically downloaded at the beginning of every Retina scanning session, allowing service providers to give their clients the most current vulnerability protection on the market. Through SilverBack, these updates can be delivered remotely to end-user clients - eliminating costly on-site upgrades.

"eEye understands the MSP market," continued Igoe, "which is crucial to knowing how our partners roll out new and increasingly valuable managed services to their customers. All organizations, regardless of size are affected by new IT governance initiatives, including Sarbanes-Oxley, HIPAA; GLBA and ISO 17799, among others."

The mix of eEye reports address the "internal documentation" mandate that is at the heart of many of the new compliance requirements. In particular, eEye provides a report listing all open ports - a hot button with many of the regulators.

Specific eEye reports generated from the SilverBack console include, among others:

--Vulnerabilities by Device

--Vulnerabilities by Scan type 

--Vulnerability by Audit (presents a unique fix if a known fix exists)

--Discovered ports, Windows processes, services, shares, users

Retina does not make assumptions about typical protocols running behind specific ports (e.g., Web port 80). Instead, the scanner analyzes data on each port to determine which protocol and service are running, thus making adjustments for unconventional machine setup.

"Security is no longer an isolated tower," SilverBack's John Igoe continued. "Security spans the entire organization, regardless of the company's size. This new reality increases the value of the security services our solution providers deliver. Tapping the industry-leader in vulnerability management, our software automates the set-up and delivery of security services, which reduces operations cost and increases our solution providers' revenue and profit margins."

"Combining security services with our other managed services is a big plus for us," remarked Bill Hood, president and principal of Houston-based Network Partners, Inc. "We already manage the network, server and application layers for many of our customers. By integrating the vulnerability layer into our managed services, we can offer our midtier customers the top-notch level of security services that used to be out of their reach. The automated delivery of these services allows us to create new revenue streams that can be broadened with add-on services such as compliance documentation."

eEye vulnerability scanning capabilities are available in August and automatically included in all maintenance updates to existing SilverBack solution provider partners.

About SilverBack

The choice of the VAR 500 and other elite organizations, SilverBack's expertise lies in helping typically product-focused resellers transform their businesses into services-focused operations. SilverBack has designed and perfected a "franchise" approach that accelerates the transition from a low margin, one-time sale to a high margin, recurring revenue model. Its ServiceAccelerator program combines integrated IT and security monitoring software with the company's proven sales, marketing and operations best practices to help its partners see successful results immediately. SilverBack's technology simplifies the service delivery process - transforming reactive maintenance into proactive support offerings, while reducing operations costs and creating new revenue sources. Headquartered in Billerica, MA, SilverBack enjoys an unprecedented 81% annual reorder rate from its partners. Visit www.silverbacktech.com.

About eEye Digital Security

eEye Digital Security is a leading developer of network security software, and the foremost contributor to security research and education. eEye's award-winning software products provide a complete vulnerability management solution that addresses the full lifecycle of security threats: before, during and after attacks. eEye's customers, Citigroup and US Department of Defense, represent the largest deployments of vulnerability assessment and prevention technology in the private and public sector. eEye protects the networks and digital assets of more than 8,400 corporate and government deployments worldwide, including Avon, Continental Airlines, Dow Jones, Prudential, University of Miami, Viacom, Vodafone, Warner Music and Wyeth. Founded in 1998, eEye Digital Security is a privately held, venture-backed firm with headquarters in Orange County, California. For more information, please go to www.eEye.com.

SilverBack is a registered trademark and the SilverBack logo, SilverBack Datacenter, SilverBack Portable, SilverBack Professional, are trademarks of SilverBack Technologies, Inc. Other trademarks referenced are the property of their respective holders. Copyright 2005, SilverBack Technologies, Inc. All rights reserved.