SilverBack Promotes Greg Bruell to Chief Technology Officer.

Business/Technology Editors

BILLERICA, Mass.--(BUSINESS WIRE)--June 4, 2001

SilverBack Technologies, Inc., a leading full-service Management Service Provider (MSP), today announced the promotion of Greg Bruell to the position of chief technology officer. In his new position, Bruell will be responsible for driving the technical vision of SilverBack's award-winning MSP solution, InfoCare. In addition, Bruell will be responsible for identifying next-generation monitoring, auditing and security features enabling InfoCare to be the most robust infrastructure management solution available in the industry.

Bruell joined SilverBack in 1999 as chief architect. In that role, he was responsible for evaluating customer requirements and incorporating new technologies into the patent-pending InfoCare service. Bruell was also an early pioneer in the use of declarative languages and was instrumental in creating InfoCare's flexible user interface. Robert Klotz, co-founder and former chief technology officer, has moved into the position of vice president of business development where he will leverage years of hands-on, customer and partner experience.

"This promotion recognizes Greg's outstanding job of continuing to deliver the leading edge InfoCare enhancements that our customers have come to expect," said Dan Phillips, chairman and CEO of SilverBack. "Greg's expertise in services development and network management systems has made him an extremely high performer for SilverBack. This well balanced combination of technology and services deployment experience aggressively positions SilverBack to execute on its vision of delivering the most cost-effective, tightly integrated network, systems and application management solution available anywhere."

Prior to joining SilverBack, Bruell was president and founder of Massachusetts-based Corvid Corp., an application server management software developer for Web-based tools, where he led product management, research, marketing and sales initiatives.

"SilverBack's InfoCare solution has been designed for ease-of-use and immediate delivery of actionable information on a business's IT infrastructure," said Bruell. "SilverBack provides the most comprehensive, scalable solution at an unbeatable price. By offering mid-sized enterprises a way to securely and efficiently monitor their most valuable asset -- their IT infrastructure, SilverBack provides IT managers with the ability to gain total control of their networks, systems and applications rather than having these complex business components control them. It's an exciting place to be."

Prior to Corvid, Bruell held numerous high-level engineering positions within Wellfleet/Bay Networks. As principal protocol engineer and lead technical architect of the company's Advanced Network Simulation group, Bruell created and drove programs using declarative languages that alleviated the pain of large-scale simulations using modeling network technology such as Packet Description Language (PDL). Additionally, he was the engineering lead on the Bay Networks, Bay Command Console (BCC) project and designed Netarchitect, a tool for policy management.

Before joining Bay Networks, Bruell was an early member and lead engineer at Shiva Corp. While at Shiva, he managed numerous projects including the architecture development and implementation of a multi-protocol router using Unix-based tools. Bruell also designed and implemented database driven network management systems for large AppleTalk networks.

A Carlisle, Massachusetts resident, Bruell also achieved an outstanding record of performance in several engineering positions for other industry luminaries, including Computer Communications, Inc. and Carnegie Mellon University. Bruell attended Carnegie Mellon University.

About SilverBack

SilverBack Technologies, Inc., a privately held company headquartered in Billerica, Massachusetts, was founded in spring 1999 by former executives of Nortel Networks Corporation and Micromuse, Inc. SilverBack is an industry pioneer Management Service Provider (MSP) that integrates best-in-class network, systems and application monitoring software into a licensed solution - called InfoCare - that allows mid-sized enterprises to proactively manage their IT computing environments; minimize company downtime; and, improve IT quality of service. SilverBack is a founding and executive member of the MSP Association, an international industry consortium formed to define, shape and promote the emerging managed network services sector to aid in accelerating the adoption of MSPs. For more information on SilverBack, please visit their Web site at www.silverbacktech.com.

SilverBack Technologies derives its name from the eldest member of the African mountain gorilla species due largely in part to the defining characteristics that the gorilla possesses including leadership, loyalty, adaptability, dependability and an on-going commitment to protect other members of the gorilla band. SilverBack is a patron of the Gorilla Foundation, which promotes the protection, preservation and propagation of gorillas.