Signate Announces SigProvider(TM) 2.0; Hosted VoIP PBX for Consumers or Enterprises Serves up to 3,000 Extensions.SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- Signate, a leading global provider of VoIP telephone solutions based on industry standard hardware and open source software, today announced SigProvider(TM) 2.0, a major enhancement to its hosted VoIP PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). solution for telephone service providers with up to 3,000 extensions. Based on a foundation of industry standards like SIP and Signate's LAMPSA open source software stack (1) A stack that is implemented in memory rather than in hardware registers. See stack. (2) A generic reference to a set of system programs or a set of application programs that form a complete system. See stack. , SigProvider lets service providers offer both consumer and enterprise telephone service. SigProvider's hosted IP PBX (Internet Protocol Private Branch eXchange) A telephone switch that supports voice over IP (VoIP). IP PBXs convert IP phone calls into traditional circuit-switched TDM connections for the PSTN. functionality for enterprise customers is completely forms driven, making it easily maintainable from any web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. by the enterprise customer's telephone administrator without intervention by the service provider. "Whether you're a landlord providing service to tenants or an internet service provider Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. moving into the IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. business, our SigProvider hosted solution lets you offer customers all the benefits of a next generation IP-PBX without the initial purchase cost or the ongoing system management," said William Boehlke, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Signate. "Combine that with SigProvider's built-in support for SIP telephone service and popular customer premise devices and you can be in business in just a few weeks' time," he said. Each SigProvider enterprise customer has a complete independent phone system, with its own telephone numbers, auto attendant The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR. (s), dialing directory, operator(s), business hours BUSINESS HOURS. The time of the day during which business is transacted. In respect to the time of presentment and demand of bills and notes, business hours generally range through the whole day down to the hours of rest in the evening, except when the paper is payable it a bank or by a , music on hold, holiday profile, call groups, voice mail, conference rooms and call detail reporting. SigProvider supports remote businesses, remote offices and remote employees with IP extensions anywhere in the world. For organizations with contact centers or call center needs, SigProvider's optional call center software solution adds call queue support to the PBX offering for individual customers. "SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. customers are amenable to the savings of a hosted PBX versus an in-house system," said Don Annas, President of Triad Telecom. "With Signate's solutions, we are able to provide the functionality and the reliability that our business customers need, while significantly reducing our own operating costs." Triad Telecom is a nationwide provider of SIP origination and termination services to carriers, ITSPs, and enterprise clients across the US. Each consumer or enterprise customer extension may also be managed by the telephone user from a web browser with the reseller's or the customer's logo and color scheme. User-controlled features include voicemail integration with email, pager alerts, follow-me roaming, call screening and blocking, call recording and e911 emergency dialing. SigProvider 2.0 includes a new forms-based interactive voice response builder so customers can configure their own voice response systems. SigProvider can be scaled to increase call capacities by adding additional call management servers. In multi-server installations, SigProvider calls are automatically load balanced across servers, and unresponsive servers are bypassed until they are available. Pricing and Availability SigProvider pricing begins at $8,000 for the first customer-provided 32-bit server, including installation, billing integration through a customer-provided Radius server, and administrator training. SigProvider is easily upgradeable to SigCarrier, Signate's hosted VoIP solution for telephone service carriers with 5,000 or more customers. SigCarrier adds support for resellers, automated administration, and higher call volumes. An upgrade from Signate's SigMAN SP is $1,000 for customers under maintenance. The upgrade fee includes migration of customer data to the new architecture. Signate service provider solutions are offered with around the clock support every day of the year, including automatic 24/7 system monitoring, maintenance and repairs, offsite dial plan and configuration backup; and annual software updates. About Signate Signate is a leading global provider of VoIP telephony solutions based on industry standard hardware and open source software. For more information, visit Signate at www.signate.com. Trademarks are the property of their respective holders. |
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