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Sierra Systems Reports Fourth Quarter and Fiscal 2003 Results.


Business Editors/High-Tech Writers

VANCOUVER Vancouver, city, Canada
Vancouver, city (1991 pop. 471,844), SW British Columbia, Canada, on Burrard Inlet of the Strait of Georgia, opposite Vancouver Island and just N of the Wash. border.
, British Columbia--(BUSINESS WIRE)--Dec. 4, 2003

Grant Gisel, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Sierra Systems Sierra Systems Group Inc. ("Sierra Systems") is a private information technology and business consulting corporation headquartered in Vancouver, BC, Canada. The company provides services to both the public and private sectors.  Group Inc., commented on the Company's fourth quarter and fiscal year results. "While the past year was affected by difficult economic events, Sierra Systems performed admirably ad·mi·ra·ble  
adj.
Deserving admiration.



admi·ra·ble·ness n.

ad
. Revenue in fiscal 2003 reached $151 million, a 16% growth on the prior year. Earnings from operations increased 115% in the same period. These results exceed the experience of our industry. Much diligent dil·i·gent  
adj.
Marked by persevering, painstaking effort. See Synonyms at busy.



[Middle English, from Old French, from Latin d
 hard effort by our outstanding staff delivered this accomplishment."

Amounts in tables are in thousands of Canadian dollars Noun 1. Canadian dollar - the basic unit of money in Canada; "the Canadian dollar has the image of loon on one side of the coin"
loonie

dollar - the basic monetary unit in many countries; equal to 100 cents
 except earnings per share.


Fiscal 2003                              3 Months Ended September 30
                                                2003            2002
                                         ---------------------------
Revenue                                       36,745          31,931
Earnings from Operations                         685             512
Net Earnings for the Period                      336             836
Basic and Diluted Earnings Per Share           $0.04           $0.09



Management's Discussion and Analysis Management's discussion and analysis (MD&A)

A report from management to shareholders that accompanies the firm's financial statements in the annual report. It explains the period's financial results and enables management to discuss topics that may not be apparent in the financial
 of Fourth Quarter Results

Fourth quarter revenue was 15% higher than the same period last year, with services revenue 11% higher. The staggered divestiture The breakup of AT&T. By federal court order, AT&T divested itself on January 1, 1984 of its 23 operating companies, which became known as the Regional Bell Operating Companies (RBOCs).  of the Company's interest in Donna Cona II Inc. (DCII DCII Defense Central Index of Investigations
DCII DFAS Corporate Information Infrastructure
DCII Defense Clearance Investigations Index
DCII Defense Clearance and Investigation Index
) resulted in the fourth quarter results of DCII no longer being proportionately pro·por·tion·ate  
adj.
Being in due proportion; proportional.

tr.v. pro·por·tion·at·ed, pro·por·tion·at·ing, pro·por·tion·ates
To make proportionate.
 consolidated in the financial results of the Company (see note 5 to the financial statements). This reduced the revenue base by $1 million in the current quarter. Utilization was slightly lower at 69% compared to 70%, with available hours and average headcount head count or head·count
n.
1. The act of counting people in a particular group.

2. The number of people counted in this way.

Noun 1.
 consistent. Operational capability was augmented with higher external consultants.

Compensation costs were 11% higher than last year. Most of this increase arose from higher external consultant cost. The modest annual base salary increases of approximately 2% were offset by the lower U.S. dollar exchange rate and by the absence of Donna Cona costs. The ratio of compensation costs to services revenue was consistent at 74%. Other costs were also 11% higher but the ratio to services revenue was stable at 7%. The increase was due to higher travel costs, generally a result of sales support. The gross margin percentage was stable at 18% leading to an increase in gross profit of 15%.

General and administration costs increased by 19% with the ratio to services revenue increasing to 15% from 14%. There was a one time charge of $0.4 million recorded in the fourth quarter of fiscal 2003 for exit costs associated with sub-leasing excess space in the California California (kăl'ĭfôr`nyə), most populous state in the United States, located in the Far West; bordered by Oregon (N), Nevada and, across the Colorado River, Arizona (E), Mexico (S), and the Pacific Ocean (W).  region. Future sub-lease revenue will match lease costs for these two properties until the end of the lease terms. This accounts for half of the increase in general and administrative costs administrative costs,
n.pl the overhead expenses incurred in the operation of a dental benefits program, excluding costs of dental services provided.
, the remainder is a result of the release of a provision for doubtful accounts in fiscal 2002 not replicated in fiscal 2003.

On a sequential One after the other in some consecutive order such as by name or number.  quarterly basis, services revenue declined by 8%, a higher decline than the normal seasonal fluctuation Fluctuation

A price or interest rate change.
 for the summer months. The DCII impact was $1.2 million. As would be expected with summer vacations Summer vacation (also called summer holidays or summer break) is a vacation in the summertime between school years in which students are off for 3 months, depending on the country and district. , utilization dropped significantly to 69% from 78%. Compensation costs declined almost in parallel by 7% and the ratio of compensation costs to services revenue increased marginally to 74%. The primary variance The discrepancy between what a party to a lawsuit alleges will be proved in pleadings and what the party actually proves at trial.

In Zoning law, an official permit to use property in a manner that departs from the way in which other property in the same locality
 was vacation pay with a $0.9 million swing in this expense to relieve the cost base in the quarter and the absence of the DCII cost base of $0.8 million. Expenditures on other costs declined by 3%. General and administration costs increased 11%, a result of the rental exit costs.

Amounts in tables are in thousands of Canadian dollars except earnings per share.


Fiscal 2003                                  Year Ended September 30
                                                2003            2002
                                         ---------------------------
Revenue                                      150,920         129,952
Earnings from Operations                       6,599           3,068
Net Earnings for the Year                      1,417           1,688
Basic and Fully Diluted Earnings
 Per Share                                     $0.15           $0.18



Management's Discussion and Analysis of Fiscal 2003 Results

Services revenue for fiscal 2003 increased 15% compared to the prior year, due in large part to the very significant Health Insurance Portability and Accountability Act The Health Insurance Portability and Accountability Act (HIPAA) was enacted by the U.S. Congress in 1996.

According to the Centers for Medicare and Medicaid Services (CMS) website, Title I of HIPAA protects health insurance coverage for workers and their families when
 remediation project in California and also due to the acquisition of INSI INSI Initial Nuclear Safety Inspection  strategic technologies inc. in the late third quarter of fiscal 2002. This acquisition led to a higher average headcount of 4%. Utilization improved to 75% compared to 72% in fiscal 2002. In terms of operational capability, the increase in revenue was also driven off the higher use of external consultants. The use of external consultants reached a peak in fiscal 2003 at 21% of total compensation cost, a result in part of two large projects.

The ratio of compensation costs to services revenue also improved to 74% from 75%. Compensation costs increased 13% or $12.5 million. Two thirds of this increase related to the cost of external consultants increasing 60% to $23.1 million. A quarter of the increase in compensation costs was a result of higher salaries. Salaries increased by 4% due to higher average headcount and increase in base salaries of 2%, which was offset by the lower conversion rate of the U.S. dollar in the fiscal year.

Other costs were 7% of services revenue consistent with the prior year. An increase in travel costs was offset by lower recruitment and education costs. The gross margin percentage improved to 20% from 18%. General and administration costs increased by $3.1 million or 19% but remained consistent as a percentage of services revenue at 13%. This resulted in an increase in earnings from operations of 115%.

There was a material foreign exchange loss due to the accounting treatment of integrated operations of $2.4 million. As there is no tax deduction Tax deduction

An expense that a taxpayer is allowed to deduct from taxable income.


tax deduction

See deduction.
 for this accounting item, the effective tax rate on income is 67%. The Company will be accounting for all its foreign subsidiaries as self-sustaining self-sus·tain·ing
adj.
Able to sustain oneself or itself independently.



self-sus·tain
 operations in fiscal 2004. This accounting translation adjustment will therefore be reported through retained earnings Retained Earnings

The percentage of net earnings not paid out in dividends, but retained by the company to be reinvested in its core business or to pay debt. It is recorded under shareholders equity on the balance sheet.
 in future years. The effect of this foreign exchange loss on the earnings per share of the Company was a reduction of $0.26. Therefore, earnings per share reported were lower than the prior year at $0.15 compared to $0.18.

On another matter, the Company commenced a normal course issuer bid in January January: see month.  2003, which expires in the ordinary course in January 2004. It is the Company's intent to terminate Terminate (terminat.exe) was a shareware modem terminal and host program for MS-DOS and compatible operating systems developed from the early to the late 1990s by the Dane Bo Bendtsen. The last release (5.  this bid effective immediately.

About Sierra Systems

Sierra Systems Group Inc. (TSX TSX Toronto Stock Exchange (TSE before April, 2002)
TSX Transfer from Stack Pointer to Index
TSX True Space Extension
:SSG SSG
abbr.
staff sergeant
) is one of North America's original business consulting and technology services organizations. For over 37 years, the Years, The

the seven decades of Eleanor Pargiter’s life. [Br. Lit.: Benét, 1109]

See : Time
 Company has cultivated cultivated,
n in herbal medicine, used to describe plants that are commercially farmed rather than collected from the wild.
 lasting associations with clients by integrating technical experience with industry knowledge for innovative, sustainable results. Sierra Systems has built industry-leading practices in health, justice, electronic government, enterprise solutions, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 and insurance, utilities and telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. , and established regional market expertise in its 15 strategic locations. Reach Sierra Systems at www.SierraSystems.com.


Conference Call Details

Date:           Thursday, December 4, 2003
Start time:     1:30 p.m. Pacific (4:30 p.m. Eastern) time
Dial-in number: 1.866.384.0144
Live webcast:   www.SierraSystems.com
Presentation:   A presentation to be viewed in conjunction with the
                conference call will be posted on the Company's
                website with a link on the home page to the
                presentation.



A replay of the conference call is available through Thursday Thursday: see week. , December December: see month.  18, 2003 by dialing 1.888.567.0782 and entering the passcode 102279. The conference call and the presentation will be archived in the Investor Relations Investor relations

The process by which the corporation communicates with its investors.
 section of the Company website at www.SierraSystems.com.

Caveat [Latin, Let him beware.] A warning; admonition. A formal notice or warning given by an interested party to a court, judge, or ministerial officer in opposition to certain acts within his or her power and jurisdiction.

The statements that are not historical facts contained in this release are forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 that involve risks and uncertainties. Sierra Systems' actual results could differ materially from those expressed or implied by such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, technological shifts, employee retention, fixed price contract delivery, competition, general economic conditions, foreign exchange and other risks detailed in the Company's annual report and other filings with Canadian Canadian (kənā`dēən), river, 906 mi (1,458 km) long, rising in NE New Mexico. and flowing E across N Texas and central Oklahoma into the Arkansas River in E Oklahoma.  securities regulatory authorities Noun 1. regulatory authority - a governmental agency that regulates businesses in the public interest
regulatory agency

administrative body, administrative unit - a unit with administrative responsibilities
.


SIERRA SYSTEMS GROUP INC.
CONSOLIDATED BALANCE SHEETS
(in thousands of Canadian dollars)

                                        September 30     September 30
                                                2003             2002
                                        ------------     ------------
ASSETS
Current assets
 Cash and cash equivalents                  $  4,023         $ 10,803
 Accounts receivable, including
  work in progress                            38,592           33,982
 Current portion of long-term
  accounts receivable                              -            1,558
 Income taxes recoverable                          -              890
 Prepaid expenses                              2,171            2,306
                                        ------------     ------------
                                              44,786           49,539

Intangible asset (note 5)                        592                -
Property and equipment                        10,700           10,265
Future income taxes                            6,345            3,829
Goodwill                                      19,312           19,312
                                        ------------     ------------
                                            $ 81,735         $ 82,945
                                        ------------     ------------
                                        ------------     ------------

LIABILITIES
Current liabilities
 Bank indebtedness                          $    230         $  4,488
 Accounts payable and accrued liabilities     14,421           12,770
 Deferred revenue                                974            2,465
 Project financing                                 -              995
 Current portion of capital lease
  obligation                                      45              136
 Income taxes payable                            304                -
 Future income taxes                           2,390              465
                                        ------------     ------------
                                              18,364           21,319

Future income taxes                              440              183
Capital lease obligation                           -               54
                                        ------------     ------------
                                              18,804           21,556

SHAREHOLDERS' EQUITY

Capital stock (note 3)                        41,320           41,147
Retained earnings                             21,611           20,242
                                        ------------     ------------
                                              62,931           61,389
                                        ------------     ------------
                                            $ 81,735         $ 82,945
                                        ------------     ------------
                                        ------------     ------------



SIERRA SYSTEMS GROUP INC.
CONSOLIDATED STATEMENTS of RETAINED EARNINGS
(in thousands of Canadian dollars)

                        Three months ended                Year ended
                              September 30              September 30
                                (unaudited)
                          2003        2002         2003         2002
                     ---------   ---------    ---------    ---------

Retained earnings
 - Beginning of
 period              $  21,275   $  19,406    $  20,242    $  18,554

Net earnings for
 the period                336         836        1,417        1,688

Shares purchased
 and cancelled
 (note 3)                    -           -          (48)           -
                     ---------   ---------    ---------    ---------

Retained earnings
 - End of period     $  21,611   $  20,242    $  21,611    $  20,242
                     ---------   ---------    ---------    ---------
                     ---------   ---------    ---------    ---------



SIERRA SYSTEMS GROUP INC.
CONSOLIDATED STATEMENTS of EARNINGS
(in thousands of Canadian dollars except per share and share figures)

                        Three months ended                Year ended
                              September 30              September 30
                                (unaudited)
                          2003        2002         2003         2002
                     ---------   ---------    ---------    ---------
Revenue
 Services            $  35,450   $  31,864    $ 147,997    $ 128,589
 Product sales           1,295          67        2,923        1,363
                     ---------   ---------    ---------    ---------
                        36,745      31,931      150,920      129,952
                     ---------   ---------    ---------    ---------

Expenses
 Compensation costs     26,367      23,730      109,030       96,497
 Other costs             2,533       2,272        9,786        9,368
 Product costs           1,055           7        2,402        1,174
                     ---------   ---------    ---------    ---------
                        29,955      26,009      121,218      107,039
                     ---------   ---------    ---------    ---------

Gross profit             6,790       5,922       29,702       22,913

General and
 administration          5,207       4,374       19,786       16,639
Amortization of
 property and
 equipment                 898       1,036        3,317        3,206
                     ---------   ---------    ---------    ---------
Earnings from
 operations                685         512        6,599        3,068
                     ---------   ---------    ---------    ---------

Foreign exchange
 (loss) gain              (196)        684       (2,402)         174
Other income                22           8           88          193
                     ---------   ---------    ---------    ---------
Earnings before
 income taxes              511       1,204        4,285        3,435

Provision for
 income taxes                -
 Current                 1,234       1,225        3,722        2,462
 Future                 (1,047)       (857)        (842)        (715)
                     ---------   ---------    ---------    ---------
                           187         368        2,880        1,747

Earnings before
 equity accounted
 investee                  324         836        1,405        1,688

Equity earnings of
 Donna Cona II Inc.         12           -           12            -
                     ---------   ---------    ---------    ---------

Net earnings for
 the period          $     336   $     836    $   1,417    $   1,688
                     ---------   ---------    ---------    ---------
                     ---------   ---------    ---------    ---------

Earnings per
 share               $    0.04   $    0.09    $    0.15    $    0.18
                     ---------   ---------    ---------    ---------
                     ---------   ---------    ---------    ---------

Diluted earnings
 per share           $    0.04   $    0.09    $    0.15    $    0.18
                     ---------   ---------    ---------    ---------
                     ---------   ---------    ---------    ---------

Weighted average
 number of
 common shares
 outstanding         9,344,558   9,322,073    9,337,523    9,237,964
                     ---------   ---------    ---------    ---------
                     ---------   ---------    ---------    ---------



SIERRA SYSTEMS GROUP INC.
CONSOLIDATED STATEMENTS of CASH FLOWS
(in thousands of Canadian dollars)

                        Three months ended                Year ended
                              September 30              September 30
                                (unaudited)
                          2003        2002         2003         2002
                     ---------   ---------    ---------    ---------

Cash flows provided
 by (used in)

Operations
 Net earnings for
  the period         $     336   $     836    $   1,417    $   1,688
 Items not
  affecting cash -
  Amortization of
   property and
   equipment               898       1,036        3,317        3,206
  Amortization of
   intangible asset         39           -           39            -
  Future income
   taxes                (1,047)       (857)        (842)        (715)
                     ---------   ---------    ---------    ---------
                           226       1,015        3,931        4,179

 Net change in
  non-cash working
  capital relating
  to operations         (2,931)     (5,550)      (3,172)      (3,767)
 Net change in
  long-term
  accounts
  receivable                 -         592        1,558        2,213
                     ---------   ---------    ---------    ---------
                        (2,705)     (3,943)       2,317        2,625
Financing
 Project financing
  - net                      -        (718)        (995)      (2,777)
 Shares purchased
  for long-term
  incentive plan           (59)          -         (192)        (193)
 Shares purchased
  and cancelled              -           -          (92)           -
 Shares issued              99          82          337          270
 Repayment of
  capital lease
  obligation               (45)        (40)        (145)         (52)
                     ---------   ---------    ---------    ---------
                            (5)       (676)      (1,087)      (2,752)
Investing
 Purchase of
  property and
  equipment               (811)       (515)      (3,752)      (2,214)
 Business
  acquisitions               -           -            -       (8,072)
                     ---------   ---------    ---------    ---------
                          (811)       (515)      (3,752)     (10,286)

Decrease in cash
 and cash
 equivalents            (3,521)     (5,134)      (2,522)     (10,413)

Cash and cash
 equivalents -
 beginning of
 period                  7,314      11,449        6,315       16,728
                     ---------   ---------    ---------    ---------

Cash and cash
 equivalents - end
 of period           $   3,793   $   6,315    $   3,793    $   6,315
                     ---------   ---------    ---------    ---------
                     ---------   ---------    ---------    ---------

Represented by:
Cash and cash
 equivalents                                  $   4,023    $  10,803
Bank indebtedness                                  (230)      (4,488)
                                              ---------    ---------
                                              $   3,793    $   6,315



Notes to Interim Consolidated Financial Statements (unaudited)
(Amounts in tables are in thousands of Canadian dollars except per
share figures)



1. Summary of significant accounting policies

General

These interim Consolidated Financial Statements Consolidated Financial Statements

The combined financial statements of a parent company and its subsidiaries.

Notes:
Because consolidated financial statements present an aggregated look at the financial position of a parent and its subsidiaries, they enable you to gauge
 have been prepared in accordance Accordance is Bible Study Software for Macintosh developed by OakTree Software, Inc.[]

As well as a standalone program, it is the base software packaged by Zondervan in their Bible Study suites for Macintosh.
 with Canadian generally accepted accounting principles The standard accounting rules, regulations, and procedures used by companies in maintaining their financial records.

Generally accepted accounting principles (GAAP) provide companies and accountants with a consistent set of guidelines that cover both broad accounting
, using the same accounting policies as outlined in Note 1 to the Consolidated Financial Statements for the year ended September September: see month.  30, 2002, except as noted below. Certain comparative figures in the Consolidated Financial Statements have been reclassified to conform to Verb 1. conform to - satisfy a condition or restriction; "Does this paper meet the requirements for the degree?"
fit, meet

coordinate - be co-ordinated; "These activities coordinate well"
 the current period presentation.

On October October: see month.  1, 2002, the Company adopted the new recommendations of CICA CICA Competition In Contracting Act of 1984 (USA)
CICA Canadian Institute of Chartered Accountants
CICA Competition In Contracting Act
CICA Criminal Injuries Compensation Authority (UK) 
 Handbook
For the handbook about Wikipedia, see .

This article is about reference works. For the subnotebook computer, see .
"Pocket reference" redirects here.
 Section 3870, Stock-based Compensation and Other Stock-based Payments. The new recommendations are applied prospectively to all stock-based payments to employees and non-employees granted on or after October 1, 2002. The change in accounting policy did not result in an adjustment to the Company's opening retained earnings.

The Section establishes standards for the recognition, measurement and disclosure of stock-based compensation. It encourages, but does not require, the use of the fair value method to account for stock-based compensation costs arising from awards to employees. The Section requires pro forma As a matter of form or for the sake of form. Used to describe accounting, financial, and other statements or conclusions based upon assumed or anticipated facts.

The phrase pro forma
 disclosure of net earnings and earnings per share as if the fair value method of accounting had been used. The Company has chosen to adopt the disclosure-only provisions of the Section relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 the fair value method of accounting for options granted to employees.

Property and equipment

Effective October 1, 2002, the Company changed the method of amortization for furniture and equipment, computer hardware and computer software from declining balance to straight-line straight-line
adj.
1. Lying in a straight line.

2. Relating to a device whose linkage produces or copies motion in straight lines.

3.
. The change did not have a material effect on the reported results.

Property and equipment are carried at the lower of cost, accumulated ac·cu·mu·late  
v. ac·cu·mu·lat·ed, ac·cu·mu·lat·ing, ac·cu·mu·lates

v.tr.
To gather or pile up; amass. See Synonyms at gather.

v.intr.
To mount up; increase.
 amortization and net recoverable amount. Amortization is calculated over their estimated useful lives at the following rates:


Furniture and equipment          7 years straight-line
Computer hardware                4 years straight-line
Computer software                3 years straight-line
Leasehold improvements           over the remaining life of the lease
Enterprise application software  8 years straight-line

2. Supplementary cash flow information

                             Three months ended           Year ended
Interest and income taxes          September 30         September 30
                                2003       2002      2003       2002
                             ---------------------------------------
Interest paid                $     8    $    61   $    72    $   166
Interest received            $    33    $   182   $   170    $   362
Income taxes paid            $ 1,842    $ 1,572   $ 3,617    $ 2,937
Income taxes refunded        $ 1,127    $   897   $ 1,127    $   897

3. Capital stock

a) Capital stock

Issued

                                          As at                As at
                             September 30, 2003   September 30, 2002
                             ---------------------------------------
Common shares                         9,344,843            9,324,827
Amount                                 $ 41,320             $ 41,147



b) Options

The Company has a stock option plan that grants to directors and certain employees of the Company the option to purchase up to 1,311,900 common shares of the Company. The exercise price of each option is determined by the market price of the Company's stock on the date of the grant and an option's maximum term is 10 years. Options generally vest over three to five years.

Under this plan, had compensation costs been determined using the fair value based method at the day of the grant for awards granted since October 1, 2002, the Company's pro forma net earnings, basic and diluted earnings per share diluted earnings per share

An earnings measure calculated by dividing net income less preferred stock dividends for a period by the average number of shares of common stock that would be outstanding if all convertible securities were converted into shares of
 would have been as follows:


                              Three months ended           Year ended
                              September 30, 2003   September 30, 2003
                              ---------------------------------------
Net earnings - as reported                  $336               $1,417
Pro forma net earnings                      $292               $1,300
Basic and diluted earnings per
 share as reported                         $0.04                $0.15
Pro forma basic and diluted
 earnings per share                        $0.03                $0.14



The weighted-average grant date fair value of the 80,000 and 208,200 stock options granted in the three months and year ended September 30, 2003 was $7.70 and $7.86 per share.

The fair value calculations were made using the Black-Scholes option pricing model option pricing model

A mathematical formula for determining the price at which an option should trade. The model expresses the value of an option as a function of the value of the underlying asset, length of time until maturity, exercise price, yields on
 with the following assumptions: risk-free interest rate Risk-Free Interest Rate

Describes return available to an investor in a security somehow guaranteed to produce that return. The risk-free interest rate compensataes the investor for the temporary sacrifice of consumption.
 (3.5% - 4.2%), dividend yield of 0%, expected volatility (29% - 51%) and expected life of one to four years.

The following table summarizes the movement in options under this plan:


                             Three months ended           Year ended
                             September 30, 2003   September 30, 2003
                             ---------------------------------------
Balance - beginning of
 period                               1,132,660            1,043,957
Options granted in period                80,000              208,200
Options exercised in period                   -                    -
Options expired in period                (6,000)             (23,000)
Options cancelled in period             (10,200)             (32,697)
                             ---------------------------------------
Balance - end of period               1,196,460            1,196,460



c) Employee share ownership plan (ESOP ESOP

See: Employee Stock Ownership Plan


ESOP

See Employee Stock Ownership Plan (ESOP).
)

The ESOP permits all full-time full-time
adj.
Employed for or involving a standard number of hours of working time: a full-time administrative assistant.



full
 employees of the Company to purchase common shares through payroll deductions. Shares are purchased quarterly at prevailing market prices with a 15% subsidy subsidy, financial assistance granted by a government or philanthropic foundation to a person or association for the purpose of promoting an enterprise considered beneficial to the public welfare.  from the Company. During the three months ended September 30, 2003, the Company contributed $22,000 (2002 - $20,000) and issued 13,405 shares (2002 - 11,393). During the year ended September 30, 2003, the Company contributed $94,000 (2002 - $71,000) and issued 45,574 shares (2002 - 39,101) pursuant to this plan.

d) Shares purchased and cancelled

On January 21, 2003, the Company initiated its first normal course issuer bid. Under the bid, the Company had the right to purchase for cancellation up to a maximum of 400,000 of its common shares (representing approximately 4.25% of the Company's outstanding shares) over the following 12 months through the facilities of the Toronto Stock Exchange Toronto Stock Exchange (TSE)

Canada's largest stock exchange, trading approximately 1,200 company stocks and 33 options.
. The Company did not acquire any shares for cancellation during the three months ended September 30, 2003. During the year ended September 30, 2003, the Company acquired 10,000 shares at an average price of $9.20.

4. Business segment information

The Company operates in one business segment - providing IT services. The Company operates primarily in Canada and the United States The United States and Canada share a unique legal relationship. U.S. law looks northward with a mixture of optimism and cooperation, viewing Canada as an integral part of U.S. economic and environmental policy. . Geographical information is based upon the country in which the Company's operations are located.


Revenue                               Canada        U.S.       Total
                                   ---------------------------------

For the three months ended
 September 30, 2003                $  22,033   $  14,712   $  36,745
For the three months ended
 September 30, 2002                $  21,266   $  10,665   $  31,931

For the year ended September
 30, 2003                          $  98,755   $  52,165   $ 150,920
For the year ended September
 30, 2002                          $  83,355   $  46,597   $ 129,952

Property, equipment and
 goodwill

As at September 30, 2003           $  26,379   $   3,633   $  30,012
As at September 30, 2002           $  27,144   $   2,433   $  29,577



5. Investment in Donna Cona II Inc. (DCII)

In August 2002, the Company entered into an agreement with DCII to relinquish its 49% interest in DCII over a four-year period in four equal installments commencing on July July: see month.  1, 2003. In conjunction, the Company was awarded a subcontracting agreement with DCII that extends over the same four-year period.

The value assigned as·sign  
tr.v. as·signed, as·sign·ing, as·signs
1. To set apart for a particular purpose; designate: assigned a day for the inspection.

2.
 to the subcontracting agreement representing the investment in DCII has been recorded as an intangible asset Intangible Asset

An asset that is not physical in nature.

Notes:
Examples are things like copyrights, patents, intellectual property, and goodwill. These are the opposite of tangible assets.
 of $631,000, which is amortized over the four-year term of the subcontracting agreement on a straight-line basis and is recorded in cost of sales.

Until June June: see month.  30, 2003, the proportionate pro·por·tion·ate  
adj.
Being in due proportion; proportional.

tr.v. pro·por·tion·at·ed, pro·por·tion·at·ing, pro·por·tion·ates
To make proportionate.
 consolidation method was used to account for the Company's 49% interest in DCII, as joint control existed. On this date, the Company relinquished re·lin·quish  
tr.v. re·lin·quished, re·lin·quish·ing, re·lin·quish·es
1. To retire from; give up or abandon.

2. To put aside or desist from (something practiced, professed, or intended).

3.
 joint control over DCII and effective July 1, 2003 the equity method was used to account for the Company's remaining 42% interest.

The following amounts represented the Company's interest in DCII:


                             Three months ended           Year ended
                                   September 30         September 30
                                2003       2002      2003       2002
                             ---------------------------------------

Current assets                   n/a    $ 1,180       n/a    $ 1,180
Long-term assets                 n/a    $    42       n/a    $    42
Current liabilities              n/a    $   845       n/a    $   845
Revenue                          n/a    $ 1,036   $ 4,517    $ 3,788
Expenses                         n/a    $ 1,003   $ 4,319    $ 3,682
Net earnings                     n/a    $    33   $   198    $   106
Cash flow from operating
 activities                      n/a    $     1   $   208    $    29
Cash flow from investing
 activities                      n/a    $    (8)  $    (5)   $   (43)

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Publication:Business Wire
Geographic Code:1CANA
Date:Dec 4, 2003
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