Siebel Systems Reports Revenues and Earnings for the Quarter Ended March 31, 2003.Business Editors/High-Tech Writers
SAN MATEO San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif.--(BUSINESS WIRE)--April 23, 2003
Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc. (NASDAQ NASDAQ
in full National Association of Securities Dealers Automated Quotations
U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ), a leading provider of eBusiness applications software, today announced revenues and earnings for the quarter ended March 31, 2003.
Revenues for the first quarter of 2003 were $332.8 million. Net income was $4.6 million, or $0.01 per share.
Revenues from license fees for the first quarter of 2003 were $112.1 million. Revenues from maintenance, consulting, and other services were $220.7 million.
The company's cash, cash equivalents, and short-term investments were $2.22 billion at March 31, 2003, an increase of $59.2 million from December 31, 2002. Days sales outstanding In accountancy, Days Sales Outstanding is a company's average collection period. A low figure indicates that the company collects its outstanding receivables quickly. Typically it is looked at either quarterly or yearly (90 or 365 days). in accounts receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying remained the same at 63 days in Q1 2003 versus Q4 2002.
The following highlights were announced or occurred since Siebel Systems' last earnings statement:
Siebel Systems Secures New Customers: The company concluded new software licensing agreements with more than 160 new customers in the first quarter including ABSA ABSA American Biological Safety Association
ABSA Amalgamated Banks of South Africa
ABSA Alberta Boilers Safety Association
ABSA Aerolinhas Brasileiras S.A.
ABSA Action à Bon de Souscription d'Action
ABSA Australian Boarding Staff Association Inc. Bank Ltd.; Ceridian Corporation; Caixa d'Estalvis i Pensions de Barcelona; City of Los Angeles
GES General Estimates System (NHTSA)
GES Ghana Education Service
GES Government Economic Service (UK) Exposition Services, Inc.; Globacom Limited; Grupo Roche Syntex De Mexico, S.A. de C.V.; H.J. Heinz Company; Independent Health Association, Inc.; INDRA Systemas, S.A.; Interpolis N.V.; Invitrogen Corporation; KOS Kos also Cos
An island of southeast Greece in the northern Dodecanese Islands at the entrance to the Gulf of Kos, an inlet of the Aegean Sea on the southwest coast of Turkey. Pharmaceuticals, Inc.; Motorists Mutual Insurance Company; Nefit Buderus B.V.; Norges Eksportrad; One Call Medical Inc.; Puerto Rico Telephone Company Puerto Rico Telephone (PRT), is the largest Puerto Rican telecommunications services company. It is headquartered in Guaynabo, Puerto Rico and has operated for almost a century offering voice, data, long distance, broadband, directory publishing and wireless services for the , Inc.; Tata Engineering; The Guardian Life Insurance Company of America The Guardian Life Insurance Company of America (GLICOA) is a Fortune 1000 company founded in 1860 in New York, New York. It is the fourth largest mutual life insurance company in the United States of America. ; The MathWorks, Inc.; and TV Cabo Portugal S Portugal (pôr`chəgəl), officially Portuguese Republic, republic (2005 est. pop. 10,566,000), 35,553 sq mi (92,082 sq km), SW Europe, on the western side of the Iberian Peninsula and including the Madeira Islands and the Azores in the .A.
Siebel Systems Secures Repeat Orders: In the first quarter, the company concluded additional software licensing agreements with more than 230 existing customers. Siebel Systems realized significant reorders from 3COM (1) (Computer Output Microfilm) Creating microfilm or microfiche from the computer. A COM machine receives print-image output from the computer either online or via tape or disk and creates a film image of each page. Corporation; American Power Conversion American Power Conversion, (formerly NASDAQ: APCC) based in West Kingston, Rhode Island, is a maker of AC and DC-based back-up power products and services. APC is best known for their manufacture of uninterruptible power supplies, mostly used as a backup power system for Corporation; Atesia S.p.A.; Aventis Pharma SpA; Bayer AG Bayer AG
German chemical and pharmaceutical company. Founded in 1863 by Friedrich Bayer (1825–1880), it now operates plants in more than 30 countries. Bayer has originated scores of pharmaceuticals, chemicals, and synthetic materials; it was the first developer and ; BNP Paribas BNP Paribas (Euronext: BNP, TYO: 8665 ) is one of the main banks in Europe and France. It was created on 23 May 2000 through the merger of Banque Nationale de Paris (BNP) and Paribas. ; Boehringer Ingelheim Ltd.; Bose Corporation The Bose Corporation is a privately-held American company based in Framingham, Massachusetts that specializes in audio equipment and holds the philosophy of supporting its technological development through research (thus the company motto). ; Bouygues Telecom; ClientLogic B.V.; FNV FNV Federatie Nederlandse Vakbeweging
FNV Field Not Valid
FNV Frame Not Valid
FNV Fjölbrautarskóli Nordurlands Vestra (Saudarkrokur, Iceland) Bondgenoten; Hoffman La-Roche AG; Irish Life & Permanent Plc; I.T. Telecom S.p.A.; London Borough of Tower Hamlets “Tower Hamlets” redirects here. For other uses, see Tower Hamlets (disambiguation).
This article or section may be confusing or unclear for some readers. ; London Electricity London Electricity can refer to:
OHG Otto Hahn Gymnasium (Germany)
OHG Old High German
OHG Operators Harmonization Group (ITU)
OHG Official Hotel Guide
OHG One Hit Gamer (gaming) ; Sun Life Assurance Company of Canada; Tollpost Globe AS; VVF VVF Vesicovaginal Fistula
VVF Vaira Vike-Freiberga (former president of Latvia)
VVF Vermont Valley Flyer Vacances; and Zapadoceska energetika.
Aberdeen Group Aberdeen Group is a provider of business-related research services. It has its headquarters in Boston, Massachusetts and belongs to the Harte-Hanks group. Founded in 1988, Aberdeen's research is used by over 2. Survey Shows Overwhelming Majority of Siebel Customers Report CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).
According to according to
1. As stated or indicated by; on the authority of: according to historians.
2. In keeping with: according to instructions.
3. an April 2003 Aberdeen Group report based on a large-scale quantitative Siebel customer survey, an overwhelming majority of businesses utilizing Siebel customer relationship management (CRM) products say the technology has yielded demonstrable de·mon·stra·ble
1. Capable of being demonstrated or proved: demonstrable truths.
2. Obvious or apparent: demonstrable lies. benefits and produced notable investment returns for them. To determine and document the benefits and returns experienced by a large population of Siebel users, Aberdeen surveyed more than 1400 customers of Siebel Systems and received 535 responses--a statistically valid sample. The Aberdeen report found that:
-- More than 95 percent of the survey respondents indicated that
they are satisfied with their CRM investment and will continue
to use Siebel solutions;
-- Customers were able to estimate specific benefits and reported
that, on average, sales productivity increased 17 percent,
service and contact center productivity increased 16 percent,
and marketing productivity increased 12 percent;
-- Operating costs operating costs npl → gastos mpl operacionales declined by more than 10 percent for greater
than 87 percent of the customers surveyed;
-- 71 percent of the survey respondents indicated that their
Siebel CRM deployment was under, on or within 10 percent of
-- 73 percent of the survey respondents said they would add to or
upgrade their CRM system in the next 12 months; and
-- Greater than 90 percent of the survey respondents said they
would recommend Siebel Systems to others contemplating a CRM
Siebel Systems and Siebel Customers Receive Industry Accolades
Siebel Systems was broadly recognized as one of the world's leading software companies, and Siebel customers were consistently recognized for CRM excellence in the first quarter of 2003:
-- Gartner Listed Siebel eBusiness Applications in the Leaders
Quadrant in 11 CRM and PRM PRM Partner Relationship Management
PRM Bureau of Population, Refugees and Migration (US State Department)
PRM Partidul Romania Mare (Romania Mare Party)
PRM Professional Risk Manager Magic Quadrant The Gartner Magic Quadrant is a proprietary research tool developed by Gartner Inc., a US based research and advisory firm. It is designed to provide an unbiased qualitative analysis of a “markets’ direction, maturity, and participants. Reports: A series of
11 research reports by independent analyst firm Gartner, Inc.
on B2B (Business to Business) Refers to one business communicating with or selling to another. See B2B e-commerce, B2C and B2G.
B2B - business to business CRM Suites, B2C (Business to Consumer) Refers to a business communicating with or selling to an individual rather than a company. See B2B. CRM Suites, Direct Sales Technology,
Sales Configuration, CRM Sales Suites, Partner Relationship
Management, CRM Field Service Management, Customer Service and
Support Suites, eService, EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. Sales, and EMEA Customer
Service and Support placed Siebel Systems in the "Leaders"
quadrant.(1) Corporations look to the Gartner Magic Quadrants
for an objective and rigorous evaluation of technology
suppliers' global capabilities, breadth and depth of
functionality, proven scalability, technology innovation,
company viability and vision, and successful installed
customer base. The quadrants reflect vendors' overall success
in selling, deploying, supporting, and extending their
-- Siebel Systems Maintains Leadership Status in META Group's
Second Annual CRM Application Suite Analysis: The company
received top honors for CRM excellence for the second year in
a row in META Group's METAspectrum(SM) vendor analysis for CRM
Application Suites based on high scores on a majority of
criteria, including vision and strategy, industry focus,
market share, technology, and financial strength. The
METAspectrum provides one of the most in-depth CRM evaluations
in the information technology market and uses a variety of
sources to generate vendor ratings, including vendor surveys,
customer references, META research data, and the analysts'
collective experience in covering the CRM market.
-- FORTUNE Magazine Names Siebel Systems as One of America's Most
Admired Companies: FORTUNE's 2003 Corporate Reputation Report
named Siebel Systems among ten U.S. computer software
companies to earn the distinction of being one of America's
most admired companies. Siebel Systems earned special
recognition in its industry group for outstanding Quality of
Management (second overall) and Employee Talent (fourth
-- Siebel Systems' Pharmaceutical Customers Earn Prestigious
Industry Awards for CRM Success and Rapid ROI: Siebel
customers Boehringer Ingelheim and Shanghai Roche
Pharmaceuticals Co. Ltd. received CRM awards for achieving
outstanding results using Siebel Pharma. Boehringer Ingelheim
secured Aberdeen's "What Works" CRM Implementation Award due
to its well-planned and executed Siebel CRM implementation.
The company implemented Siebel Pharma in less than three
months in its Canadian division and subsequently realized
significant increases in revenue. Based on its CRM success in
its Canadian and Belgian divisions, Boehringer Ingelheim is
now extending its Siebel Pharma implementation globally to
cover more than 90 percent of the company's business. Shanghai
Roche was recognized for "Best CRM Implementation" in China by
GreaterChinaCRM for considerably increasing sales force
effectiveness and streamlining customer care. Using Siebel
Pharma, Shanghai Roche has reduced customer information loss
from 15 percent to less than 5 percent, realized a 10 percent
savings from the reduction of duplicate sales calls and other
promotions, reduced the coaching time for new sales
representatives by 30 percent, and increased the number of
physician sales calls by 20 percent with the same number of
-- Siebel Systems Earns Top Honors in the Consumer Goods consumer goods
Any tangible commodity purchased by households to satisfy their wants and needs. Consumer goods may be durable or nondurable. Durable goods (e.g., autos, furniture, and appliances) have a significant life span, often defined as three years or more, and
Technology (CGT CGT Capital Gains Tax
CGT Confédération Générale du Travail (French Labor Union)
CGT Confederación General del Trabajo (Spanish: Federation of Trade Unions) ) Magazine 2003 Best of Breed Survey: Siebel
Systems captured the top spot in the CRM category and led the
Trade Promotions category for the second year in a row,
receiving an even higher score for customer experience this
year than last. The CGT award coupled with strong expansion in
the consumer goods sector positions Siebel Systems as a leader
in eBusiness applications for consumer goods companies.
Leading consumer goods companies worldwide are continuing to
adopt Siebel Consumer Goods, a comprehensive industry-specific
solution that enables manufacturers to manage relationships
across the entire demand chain.
Siebel Systems Ships 50 New Industry-Specific Integration Applications for Universal Application Network
Siebel Systems increased its commitment to Universal Application Network (UAN UAN - User Action Notation. A notation from VPI for representation of activity in a graphical user interface.
[H. Hartson et al, ACM Trans on Info Sys, July 1990]. ) with the delivery of 50 new industry-specific integration applications in UAN 2.0. Designed to help organizations dramatically reduce the cost, risk, and complexity of application integration, UAN 2.0 integration applications are tailored specifically to the unique needs of the following nine vertical industries: automotive, communications, media, energy, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page. , insurance, healthcare, high technology, and manufacturing. First released in October 2002, UAN leverages the latest industry standards based on XML XML
in full Extensible Markup Language.
Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. and Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. and is the first suite of packaged integration applications that enables organizations to deploy end-to-end business processes spanning multiple applications.
Siebel Analytics Leads Market for Customer Analytic Applications Analytic Applications are a type of business application software, used to measure and improve the performance of business operations. More specifically, Analytic Applications are a type of Business Intelligence solution.
According to analyst estimates, the worldwide market for packaged and custom-built customer analytic applications is expected to grow from nearly $2.4 billion in 2001 to more than $4.7 billion in 2006, a compound annual growth rate of more than 15 percent. Fueled by this market demand, Siebel Analytics has become the company's third-largest product line and, based on the company's estimates, leads the market for customer analytic applications with total revenues, including services, of $157 million in 2002, representing revenue growth of more than 230 percent compared to 2001. Siebel Analytics enables organizations to transform customer and business data into insight that supports stronger, more profitable customer relationships and smarter business decisions. Siebel Analytics has achieved success with leading companies across a broad range of industries, with deployments at companies such as Blue Cross and Blue Shield of Florida Blue Cross and Blue Shield of Florida is Florida's largest health insurance provider and plan administrator. The company is a member of Blue Cross and Blue Shield Association. The nonprofit, Jacksonville-based Blue Cross and its subsidiaries serve more than 8. , Inc.; CSX CSX Chessie Seaboard Multiplier (railroad transportation company)
CSX Cayman Islands Stock Exchange
CSX Changsha, China (Airport Code)
CSX Cardiac-Specific Homeobox
CSX Seaboard Coastline Railroad Technology, Inc.; Perseco N.A., Inc.; Union Pacific Railroad Union Pacific Railroad, transportation company chartered (1862) by Congress to build part of the nation's first transcontinental railroad line. Under terms of the Pacific Railroads Act, the Union Pacific was authorized to build a line westward from Omaha, Nebr. Company; Verizon Global Solutions, Inc.; and Warner Home Video Warner Home Video is the home video unit of Warner Bros. Home Entertainment Group, a division of Warner Bros. Entertainment, Inc. It was founded in 1978 as WCI Home Video (for Warner Communications, Inc.). It was re-named Warner Home Video in 1980. .
IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) and Siebel Systems Unite to Deliver Industry-Specific Integration Solutions
IBM Corp. and Siebel Systems announced an expanded alliance to provide enterprise customers with rapid and efficient business process integration through the standards-based combination of UAN and IBM WebSphere Business Integration Server. Siebel eBusiness Applications will also natively support J2EE (Java 2 Platform, Enterprise Edition) A platform from Sun for building distributed enterprise applications. J2EE services are performed in the middle tier between the user's machine and the enterprise's databases and legacy information systems. and Web Services running on the IBM WebSphere Application Server This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. and WebSphere Portal Server (1) A network server that deploys portal services to a public Web site or internal intranet. See portal.
(2) An application that is used to develop, deliver and maintain a Web portal. . The alliance includes an increase in joint development and enables joint sales, marketing, and services for customers in the automotive, communications, consumer goods, electronics and technology, financial services, government, hospitality, life sciences, and retail sectors.
The company concluded new engagements with more than 160 new customers and expanded engagements at more than 230 customers, including:
3Com Corporation, a tier-one provider of networking products, plans to implement Siebel Call Center as its new service standard to help nearly 400 representatives enhance customer relationships through a consistent, world-class service experience. Thousands of 3Com users currently rely on Siebel Sales, Siebel Marketing, and Siebel Partner Relationship Management for demand generation, for opportunity management, and to improve lead conversion rates in concert with thousands of partners and resellers. Through its use of Siebel eBusiness Applications, the networking leader has already achieved cost savings of $3 million per year, as well as improvements in data quality, sales productivity, and responsiveness to customer and partner needs.
City of Los Angeles Department of Water & Power (LADWP LADWP Los Angeles Department of Water and Power ), the nation's largest municipally owned utility, plans to deploy Siebel Energy to approximately 1,100 users to improve overall service efficiency and deliver one-stop service. All LADWP employees will have complete customer and service history at their fingertips "Fingertips" is a 1963 number-one hit single recorded live by "Little" Stevie Wonder for Motown's Tamla label. Wonder's first hit single, "Fingertips" was the first live, non-studio recording to reach number-one on the Billboard Pop Singles chart in the United States. , enabling them to better support a wide variety of energy efficiency and water conservation programs across multiple channels. Marking the largest implementation of Siebel Energy in a municipal utility distribution company environment, LADWP expects its new consolidated CRM platform to help it better understand customer needs, to more effectively manage customer programs and relationships, and to improve customer care.
The Guardian Life Insurance Company of America, the fourth-largest mutual life insurance company in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , has standardized standardized
pertaining to data that have been submitted to standardization procedures.
standardized morbidity rate
see morbidity rate.
standardized mortality rate
see mortality rate. on Siebel Insurance to enhance multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple sales, marketing, and service. Designed to meet the specific needs of insurers, Siebel Insurance will enable approximately 650 group insurance field sales representatives, benefits advisors, and support staff to manage sales opportunities and help to ensure that more than 14,000 brokers have the flexibility to customize products for Guardian plan holders. Siebel Insurance will also serve as the single customer service and support desktop application for more than 500 customer service representatives and will allow Guardian to increase customer self-service using IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. and the Web. Guardian executives also plan to leverage Siebel Insurance to execute direct marketing campaigns and analyze customer and business data to support stronger, more profitable relationships with brokers, plan holders, individual members, and healthcare providers.
H.J. Heinz Company, one of the world's largest food processors and marketers, plans to deploy Siebel Consumer Goods to provide support for sales, merchandising, and customer service throughout its U.S. retail channel. Providing best-in-class sales volume planning and trade promotions management functionality, Siebel Consumer Goods will allow more than 300 Heinz field
• • sales representatives to gain greater visibility into and act upon demand trends for its leading consumer brands, such as Heinz(R) ketchup, Ore-Ida(R) frozen potatoes, Boston Market Boston Market (known before 1995 as Boston Chicken), headquartered in Golden, Colorado, is a chain of American fast-food restaurants. Founded in December 1985 in Newton, Massachusetts, the chain grew rapidly in the early and mid-1990s, filed bankruptcy in the late 1990s, and (R) frozen meals, Smart Ones(R) frozen meals and desserts, and Classico(R) premium pasta sauces.
Irish Life & Permanent plc, a leading provider of personal financial services in Ireland, is expanding its implementation of Siebel eBusiness Applications to its retail banking division. More than 1,000 personal sales advisors in branches across Ireland will now use Siebel Finance to drive sales of the bank's portfolio of personal banking, mortgage, savings and investment, and loans services. Irish Life & Permanent has already successfully implemented Siebel Insurance across the life and pensions sales force and contact center to support seamless, high-quality sales and service across multiple lines of business, products, and channels of communication.
Lufthansa Cargo AG, the global leader in premium airfreight air·freight
1. A system of transporting freight by air.
2. The amount charged for transporting freight by air.
air solutions, is extending its use of Siebel Sales from 600 to close to 1,000 sales representatives worldwide as part of a company-wide sales initiative. The airport-to-airport freight company Freight companies are companies that specialise in the moving ("forwarding") of freight, or cargo, from one place to another. They are divided into several sections, international freight forwarders--which ship goods from country to coutry or domestic freight forwarders (who ship relies on Siebel Sales to support global sales of its premium services. The Siebel application provides Lufthansa Cargo sales representatives with a 360-degree view of customer interactions, allowing representatives to proactively target customers and coordinate all account activities globally. Siebel Sales also helps increase the effectiveness of the company's multichannel marketing Refers to using several methods to sell products and services. The term has become popular since the advent of the Web, because it adds a prominent new channel to storefronts and catalog sales. One consideration of multichannel marketing is that each channel reinforce the other. campaigns by providing greater visibility into marketing activities on a worldwide basis.
Sabre Holdings, a world leader in travel commerce, selected Siebel eBusiness Applications to enhance customer satisfaction and employee productivity while reducing costs. Based on its previous success with Siebel Call Center, Sabre Holdings is now extending its Siebel eBusiness implementation to better serve travelers, corporations, travel agents, and travel suppliers around the globe.
Tata Engineering, India's premier automobile and commercial vehicle manufacturer, has selected Siebel Automotive--a suite of applications designed specifically for the automotive industry--to manage its customer and dealer relationship programs. More than 250 of the manufacturer's customer support, sales, and service employees, together with the domestic and international Tata dealer and service station network, are expected to use Siebel Automotive's partner relationship management and field service capabilities to gain a single view of customer relationships, enhance sales force productivity, improve post-sales service, and increase revenue generation per dealer.
About Siebel Systems
Siebel Systems, Inc. is a leading provider of eBusiness applications software, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. With more than 3,500 customers worldwide, Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, and business processes, empowering them to consistently deliver superior customer experiences and establish more profitable customer relationships. Siebel Systems' sales and service facilities are located in more than 28 countries.
(1) CRM Suite Magic Quadrant 2003: Business-to-Business, M. Maoz, 28 February 2003. CRM Suite Magic Quadrant 2003: Business-to-Consumer, M. Maoz, March 2003. CRM Sales Suite Vendors: 2003 Magic Quadrant, R. DeSisto, 5 February 2003. The 1H03 Direct Sales Technology Magic Quadrant, J. Galvin, 10 February 2003. Sales Configuration Vendors: 1H03 MQ, R. DeSisto, 4 February 2003. CRM Field Service Management Magic Quadrant 2003, M. Maoz, 13 February 2003. Partner Relationship Management: 2003 Magic Quadrant, R. DeSisto, C. Marcus, 11 February 2003. Customer Service and Support Suite 2003 Magic Quadrant, M. Maoz, 18 February 2003. eService Suite 1H03 Magic Quadrant, E. Kolsky, March 2003. EMEA Sales Applications Magic Quadrant 1H03, E. Thompson, 28 February 2003. EMEA CSS Magic Quadrant 4Q02, A. Bona, J. Davies, 6 December 2002.
(2) CRM Large-Enterprise-Suite 2003 Magic Quadrant Criteria, M. Maoz, G. Herschel, B. Eisenfeld, 24 January 2003, Page 1.
The Magic Quadrant is copyrighted December 2002, February and March 2003 by Gartner, Inc. and is reused with permission. Gartner's permission to print or reference its Magic Quadrant should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner's opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner-defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the Leaders segment. In some situations, firms in the Visionary, Challenger, or Niche Player segments may be the right match for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner expressly disclaims all warranties, express or implied of fitness of this research for a particular purpose.
Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
Except for the historical information contained herein, this press release contains forward-looking statements forward-looking statement
A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that involve risks and uncertainties. The success of the agreements, relationships and products described above and the future operating results of Siebel Systems, Inc. may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with the eBusiness software applications market, dependence on the Internet, risks associated with new versions and new products and risks associated with rapid technological change. Further information on potential factors that could affect the financial results of Siebel Systems, Inc. are included in its Annual Report on Form 10-K Form 10-K
A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.
See 10-K. , Quarterly Reports on Form 10-Q Form 10-Q
See 10-Q. and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.
SIEBEL SYSTEMS, INC. Consolidated Balance Sheets (In thousands, except per share data) December 31, March 31, 2002 2003 ----------- ----------- Assets ------------- Current assets: Cash and cash equivalents $ 667,511 $ 672,388 Short-term investments 1,494,093 1,548,457 ----------- ----------- Total cash, cash equivalents and short-term investments 2,161,604 2,220,845 Marketable equity securities 4,613 3,786 Accounts receivable, net 275,764 234,720 Deferred income taxes 96,518 96,752 Prepaids and other 49,901 41,942 ----------- ----------- Total current assets 2,588,400 2,598,045 Property and equipment, net 273,024 255,211 Goodwill 80,949 81,968 Intangible assets, net 10,354 8,771 Other assets 37,580 35,692 Deferred income taxes 42,711 42,711 ----------- ----------- Total assets $3,033,018 $3,022,398 =========== =========== Liabilities and Stockholders' Equity ------------------------------------------- Current liabilities: Accounts payable $ 15,239 $ 11,124 Accrued expenses 319,622 295,486 Restructuring obligations 42,703 40,768 Deferred revenue 270,575 284,498 ----------- ----------- Total current liabilities 648,139 631,876 Restructuring obligations, less current portion 111,845 98,480 Other long-term liabilities, less current portion 15,574 16,332 Convertible subordinated debentures 300,000 300,000 ----------- ----------- Total liabilities 1,075,558 1,046,688 ----------- ----------- Stockholders' equity: Common stock; $0.001 par value; 2,000,000 shares authorized; 486,428 and 488,819 shares issued and outstanding, respectively 486 489 Additional paid-in capital 1,486,612 1,493,467 Deferred compensation (3,438) (2,855) Accumulated other comprehensive income 28,681 34,872 Retained earnings 445,119 449,737 ----------- ----------- Total stockholders' equity 1,957,460 1,975,710 ----------- ----------- Total liabilities and stockholders' equity $3,033,018 $3,022,398 =========== =========== SIEBEL SYSTEMS, INC. Consolidated Statements of Operations (In thousands, except per share data) Three Months Ended March 31, ------------------- 2002 2003 --------- --------- Revenues: Software $246,047 $112,092 Professional services, maintenance and other 231,800 220,663 --------- --------- Total revenues 477,847 332,755 --------- --------- Cost of revenues: Software 5,295 4,721 Professional services, maintenance and other 131,133 125,512 --------- --------- Total cost of revenues 136,428 130,233 --------- --------- Gross margin 341,419 202,522 --------- --------- Operating expenses: Product development 83,719 79,271 Sales and marketing 137,255 100,172 General and administrative 30,067 26,366 --------- --------- Total operating expenses 251,041 205,809 --------- --------- Operating income (loss) 90,378 (3,287) Other income, net 10,593 10,503 --------- --------- Income before income taxes 100,971 7,216 Income taxes 36,350 2,598 --------- --------- Net income $ 64,621 $ 4,618 ========= ========= Diluted net income per share $ 0.12 $ 0.01 ========= ========= Shares used in diluted share computation 542,990 511,391 ========= ========= Basic net income per share $ 0.14 $ 0.01 ========= ========= Shares used in basic share computation 470,489 487,254 ========= ========= SIEBEL SYSTEMS, INC. Condensed Consolidated Statements of Cash Flows (In thousands) Three Months Ended March 31, ------------------- 2002 2003 --------- --------- Cash flows from operating activities: Net income $ 64,621 $ 4,618 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 35,838 41,982 Tax benefit from exercise of stock options 10,000 - Deferred taxes 504 55 Provision for doubtful accounts and sales returns 4,757 3,779 Other, net (2,252) (1,294) Changes in operating assets and liabilities Accounts receivable 22,379 37,338 Prepaids and other 16,341 7,959 Accounts payable and accrued expenses 5,285 (30,249) Restructuring obligations - (15,300) Deferred revenue 32,029 13,923 --------- --------- Net cash provided by operating activities 189,502 62,811 --------- --------- Cash flows from investing activities: Purchases of property and equipment (22,645) (9,255) Purchases of short-term investments, net of sales (74,636) (55,951) Other, net (1,009) (42) --------- --------- Net cash used in investing activities (98,290) (65,248) --------- --------- Cash flows from financing activities: Proceeds from issuance of common stock, net of repurchases 43,440 5,266 Proceeds from equipment financing 24,873 - Repayments of capital lease obligations (2,001) (3,256) --------- --------- Net cash provided by financing activities 66,312 2,010 --------- --------- Effect of exchange rate fluctuations (2,240) 5,304 --------- --------- Change in cash and cash equivalents 155,284 4,877 Cash and cash equivalents, beginning of period 799,090 667,511 --------- --------- Cash and cash equivalents, end of period $954,374 $672,388 ========= =========