Siebel Systems CEO to Be Interviewed at Gartner CRM Summit.Business Editors/High Tech Writers STAMFORD, Conn.--(BUSINESS WIRE)--Aug. 9, 2001 Gartner, Inc. (NYSE NYSE See: New York Stock Exchange : IT and ITB ITB Invitation To Bid ITB In The Beginning ITB Internationale Tourismusbörse (German) ITB In The Business (aka in the business service industry) ITB Intrathecal Baclofen Therapy ) announced today that Tom Siebel, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , will participate in a exclusive interview conducted by two of Gartner's principal customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) analysts at Gartner's CRM Summit in Orlando, Florida The city of Orlando is a major city in central Florida and is the county seat of Orange County, Florida. According to the 2000 census, the city population was 185,951. A 2006 U.S. , September 10-12, 2001. The analyst panel will explore Mr. Siebel's views on the issues and opportunities that enterprises deal with in CRM implementations, and how his company will adapt to counter the emergence of new players in the CRM marketplace. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Gartner, worldwide CRM spending is projected to reach $76.3 billion in 2005, up from $23 billion in 2000. Gartner also predicts that, through 2004, 45 percent of CRM initiatives will fail to deliver increased effectiveness in customer interactions. "To be successful in business, executives must understand that CRM is essential and the technologies should be leveraged across all customer channels," said Michael Maoz, Gartner's CRM vice president and research director. "We plan on discussing the challenges and the future of the CRM industry and of Siebel itself." Gartner's CRM Summit will help attendees identify business and IT imperatives necessary to enable more profitable customer relationships. Gartner analysts will offer strategic insights and implementation plan suggestions designed to foster more customer-centric processes, as well as leverage technology and enhance competitive advantage. For more information on Gartner's CRM Fall Summit 2001, please go to www.gartner.com/us/crm or call 1-800-778-1997. About Gartner, Inc. Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients understand technology and drive business growth. Gartner's divisions consist of Gartner Research, Gartner Consulting, Gartner Measurement and Gartner Events. Founded in 1979, Gartner, Inc. is headquartered in Stamford, Connecticut and consists of 4,600 associates, including 1,400 research analysts and consultants, in more than 80 locations worldwide. The company achieved fiscal 2000 revenues of $855 million. For more information, visit www.gartner.com. |
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