ShoreTel Introduces Small Business Edition of Its Award-Winning IP PBX; Reliable, Easy-to-Use and Cost-Effective IP Phone System Dramatically Improves Productivity and Communications.

SUNNYVALE, Calif. -- ShoreTel(TM), Inc., the fastest growing IP PBX company in the United States and the leader in customer satisfaction, today announced ShoreTel Small Business Edition (SBE), designed to meet the needs of small businesses with up to 50 users at one location. ShoreTel SBE is an integrated package that provides smaller organizations with the benefits and functionality that characterize ShoreTel's award-winning solutions -- reliability, scalability, and ease of installation, management, and use.

"ShoreTel has put together a product that will allow us to bring the robust features and IP capabilities to small businesses in an offering focused on their needs," said Larry Denison, president of Nortech Telecommunications. "Small businesses can now enjoy the advantages of VoIP and unified messaging along with the high-quality ShoreTel line of IP phones."

Small businesses have unique communication needs that include the ability to add phones, change extensions, and be flexible to grow as the business grows, while keeping costs affordable. ShoreTel SBE was designed with these needs in mind. The ShoreTel SBE dramatically improves small-business productivity by simplifying the installation and management of the IP PBX system, improving company-wide employee communications with advanced IP telephony features and applications, streamlining time-consuming tasks by prioritizing and routing communications efficiently, and maximizing flexibility by providing advanced mobility features.

"We work with a number of single-site small businesses that want the benefits of ShoreTel's multi-site IP telephony system in a package tailored to their needs at a price point which fits into their budget," said Jerry Bassett, co-owner, Structured Communications, Inc. "The new ShoreTel SBE meets this need, which will enable our small business customers to take advantage of ShoreTel's stellar ease of use, easy management and redundancy while being able to scale as their businesses grow. We appreciate that ShoreTel listens to its channel partners' requests for meeting customer requirements."

Highlights of the ShoreTel SBE include:

--Seamless scalability from a small system to a big system with just a software upgrade -- alternative solutions typically require hardware replacement.

--The only IP telephony system available that supports optional redundancy.

--A full unified messaging solution with advanced mobility.

--Easy-to-use management features that make it possible to manage the system with minimal training.

--Easy-to-use phone system for employees.

"ShoreTel has been supplying enterprises with reliable, easy-to-use phone systems since 1998 - providing organizations with increased productivity and industry-leading customer satisfaction," said Steve Timmerman, vice president of marketing for ShoreTel. "Now the power of a ShoreTel system is available to smaller enterprises at an affordable price."

Pricing and Availability

ShoreTel SBE is available now through authorized channel partners. The suggested U.S. list price is $3,495, which allows customers to deploy ShoreTel for only $500-650 per user, depending on system configuration and phone choice. International versions of the ShoreTel SBE are also available.

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit http://www.shoretel.com or call 877-80SHORE.