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My brother was shopping for a particular doll for his daughter at Christmas. The doll had two types: an African American African American Multiculture A person having origins in any of the black racial groups of Africa. See Race.  version and a Caucasian Caucasian or Caucasoid: see race.  version. The problem was the African American doll cost more than the other type. My brother mentioned it to the management who simply said that's the way it is, take it or leave it. My brother didn't purchase the doll. Can you offer other options?

H. Biel Via the Internet

Your brother did exactly the right thing: refuse to buy the doll and seek an alternative worthy of his consumer support and dollars. As a consumer, he has the choice to not only buy where he wishes, but to let his dollars and cents do the talking for him. To find African American dolls, ask family and friends for recommendations and log on to www.blackdollscollector.com and www.southernelegance.net.

In addition, your brother could write a letter of complaint to both the store that carried the dolls as well as to the manufacturer of the dolls (make sure that the letter is addressed to a specific person, preferably pref·er·a·ble  
adj.
More desirable or worthy than another; preferred: Coffee is preferable to tea, I think.



pref
 the highest ranking company decision maker he can reach). Visit the following link for information about how to register a consumer complaint: www.blackenterprise.com/ExclusivesEKOpen.asp?id=741.

Mail your consumer empowerment em·pow·er  
tr.v. em·pow·ered, em·pow·er·ing, em·pow·ers
1. To invest with power, especially legal power or official authority. See Synonyms at authorize.

2.
 question to Ask Your Advocate BLACK ENTERPRISES, 130th Fifth Ave., New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 NY 10011 or send an e-mail to sykest@blackenterprises.com.
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Article Details
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Title Annotation:consumer rights
Author:Sykes, Tanisha A.
Publication:Black Enterprise
Article Type:Brief article
Geographic Code:1USA
Date:May 1, 2006
Words:241
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