Seventh Wave Technology Announces WaveOnline.net Version 2.5.Business Editors ATLANTA--(BUSINESS WIRE)--July 8, 2003 WaveOnline.net(SM) Product Delivering Collaborative Support for Optimized Performance, Cost Controls & System Predictability Seventh Wave Technology, a leading provider of technology and services to the IT community, today announced the release of WaveOnline.net 2.5. WaveOnline.net is Seventh Wave Technology's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. that monitors key IT system parameters on a 24x7 basis and provides work scheduling and management reporting capabilities. This IT management solution dramatically enhances system performance, measurably increases predictability and significantly lowers cost. WaveOnline.net had been previously available to clients as part of Seventh Wave's subscription based Systems Monitoring and Management Service. With the release of version 2.5, end user clients and other Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality Providers can now license WaveOnline.net as an application software tool to manage their (own or client) systems. Version 2.5 is not just a monitoring application, but is a true Support Center Systems Management tool. It will concurrently monitor thousands of parameters in multiple client systems, determine "out of parameter" events, create a job or task to remedy the event and then dynamically assign that task to the lowest cost resource available to perform the work. WaveOnline.net monitors and manages not just the application but also the status of the Database and the underlying Operating System operating system (OS) Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs. . WaveOnline.net version 2.5 moves beyond geographical limitations and allows employees at multiple locations to work simultaneously and interactively on the same clients. This ability opens up options for service providers to incorporate offshore or outsourced capabilities into the monitoring structure to further reduce costs of staffing technicians. "End Users and Service Providers are searching for ways to reduce the skyrocketing costs to support their complex ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. systems," says Raleigh Burgess, Founder and President of Seventh Wave, "with WaveOnline.net they now have a powerful tool to help them accomplish this goal." With the release of version 2.5, potential licensees can now license WaveOnline in either an ASP model (where the application runs from the Seventh Waves data center in Alpharetta, Georgia Alpharetta is a city in Fulton County, Georgia, United States. As of 2006 census estimates, the city had a total population of 43,424[1]. Selected for its location next to a spring, it began as a campground, and was originally known as ) or in a Runtime version (1) A particular version of a runtime library. (2) Software that enables a program to execute without requiring that the entire development environment be installed. installed at the licensee's own location. About Seventh Wave Technology Seventh Wave Technology, based in Alpharetta, GA, is a leading provider of technology that enables MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. companies to deliver solutions to a broader range of customers at a more competitive rate. This cost reduction is achieved through centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. IT system management and reduced technician deployment cost. In addition, the company offers full-service capabilities via 24/7 online monitoring and support of a client's IT environment. Both Seventh Wave's software solutions and services fuse technology, people and work scheduling to deliver lower total cost of ownership, improved collaboration, higher productivity and reduced risk. The company has sales and consultant coverage throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and abroad. For additional information, visit www.seventhwavetech.com. |
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