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Servigistics Recommended Over ERP Solutions for Best-in-Class Service Parts Management.


ATLANTA -- Recent Industry Analyst Report Highlights How Companies Integrating the Best-of-Breed Service Parts Management Solution with Existing ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer.  Systems Achieve Significant Results

Servigistics, the leading service parts management solution provider, is highlighted in a recent Y2G Y2G Year 2 Grand (2000)  Associates Report for delivering significant value to leading companies integrating the Servigistics Service Parts Management solution with their existing ERP solutions.

In a recent Y2G Associates Report, entitled "Best-of-Breed and ERP - From Contention to Consensus," Y2G contends that companies integrating Best-of-Breed (BoB) solutions, such as Servigistics, with existing ERP applications achieve significant operating results with a rapid return on investment (ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ). According to according to
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 the report, "BoB (service parts management) applications augment investments in back-end ERP and transactional systems by delivering the capabilities required to drive results and transform service operations." Citing numerous examples from successful Servigistics implementations, Y2G also states, "These (BoB) applications are easier to deploy, deliver more value, and thanks to technology, offer the same level of integration as the ERP applications themselves."

Additionally, the report includes numerous examples of leading companies integrating the Servigistics solution with their existing ERP solution and achieving significant operating results. The report states, "Success stories abound with the BoB SPM SPM - Sequential Parlog Machine  approach. For example, BusinessWeek recently highlighted huge successes at companies like Avaya, Dell, Kia, Subaru, Sun and Toshiba in their August 2005 article, 'Yes Ma'am, That Part is in Stock.' Subaru first implemented the Servigistics SPM solution at the distribution center level and cut inventory in half. They extended the same SPM instance to help the dealers, which allowed them to transform their business model, increase dealer turns to more than 11x and increase parts revenue by 30%. Others from related industries, such as Volvo, MTD MTD Mounted
MTD Maximum Tolerated Dose
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 and Huyster and Yale are now implementing Servigistics with similar strategies."

"Leading automotive and high-technology manufacturers that have integrated the Servigistics Service Parts Management solution with their existing ERP systems have achieved significant results within their service operations," said David Cahn, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Y2G Associates. "These manufacturers have dramatically improved service levels while reducing inventory, effectively positioning their service parts operations as a key profit center for the future."

"Many of our clients have integrated the Servigistics solution with their existing ERP solutions and achieved significant results and a rapid ROI," said Eric Hinkle, Servigistics CEO. "The proven financial and operational improvements from integrating Servigistics with existing ERP solutions are unmatched when compared to implementing an ERP solution alone. Anyone in the process of evaluating Best-of-Breed vs ERP solutions for their service parts network should read this report."

A complimentary copy of the Y2G Associates Report, "Best-of-Breed and ERP - From Contention to Consensus," is available from Servigistics at http://www.servigistics.com/whitepaper8.htm

About Servigistics

Servigistics is the leading provider of service parts management solutions, and enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables Consumer durables

Consumer products that are expected to last three years or more, such as an automobile or a home appliance.


consumer durables

See durable goods.
, and heavy industrial. Servigistics clients are 100% referenceable, and include companies such as Agfa, Akibia, Avaya, Axcelis, CNT (Carbon NanoTube) See nanotube. , Credence, Cray, DaimlerChrysler, Dainippon Screen, Dell, EMC (1) (EMC Corporation, Hopkinton, MA, www.emc.com) The leading supplier of storage products for midrange computers and mainframes. Founded in 1979 by Richard J. Egan and Roger Marino, EMC has developed advanced storage and retrieval technologies for the world's largest companies. , Ferrari, Fujifilm, GM, Hamilton-Sundstrand, Home Depot The Home Depot (NYSE: HD) is an American retailer of home improvement and construction products and services.

Headquartered in Vinings, just outside Atlanta in unincorporated Cobb County, Georgia, Home Depot employs more than 355,000 people and operates 2,164 big-box
 Supply, Honeywell, Hyundai, IKON Office Solutions IKON Office Solutions (NYSE: IKN) is a Fortune 500 company based in Malvern, Pennsylvania. Formerly part of ALCO Standard.

IKON integrates copy machines and fax systems to assist businesses.
, Infocus, Kia, Maytag, Mazda, Mitsubishi, Motorola, MTD, NACCO Industries, PartsNow!, Patterson Dental, Radiant Systems, Saab, StorageTek, Subaru, Sun Microsystems, Suzuki, Synstar, Toshiba, Toyota, Unisys, the United States Postal Service, Volvo, and VW. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.
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Publication:Business Wire
Date:Sep 21, 2005
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