ServiceWare offers .NET edition. (New Products).ServiceWare Technologies, Inc., which offers Web-based knowledge management solutions for customer service and support, has made available ServiceWare Knowledge Portal .NET edition, ServiceWare Knowledge Portal was created to provide a flexible portal platform, allowing organizations to more rapidly deploy intranet, extranet A Web site for customers rather than the general public. It can provide access to research, current inventories and internal databases, virtually any information that is private and not published for everyone. and Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the portal solutions. ServiceWares portal product includes a set of features for development, deployment, administration and end-user (job) end-user - The person who uses a computer application, as opposed to those who developed or support it. The end-user may or may not know anything about computers, how they work, or what to do if something goes wrong. adoption of the portal. Built on the ServiceWare Knowledge Portal 5.0 (formerly InfoImage Decision Portal 5.0), the .NET edition allows developers to rake full advantage of .NET technologies for the easier creation and integration of content, accessible on a range of platforms, including wireless and handheld handheld: see personal digital assistant. devices. www.serviceware.com |
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