ServicePower Joins Siebel Alliance Program as Premier Software Partner; ServicePower's Field Service Scheduling Solution Complements Siebel eBusiness Applications.Business/Technology Editors ANNAPOLIS, Md.--(BUSINESS WIRE)--Oct. 15, 2000 ServicePower (LSE LSE - Language Sensitive Editor :SVR Noun 1. SVR - Russia's intelligence service responsible for foreign operations, intelligence-gathering and analysis, and the exchange of intelligence information; collaborates with other countries to oppose proliferation of weapons of mass destruction, terrorism and ), a leading provider of field service scheduling software for the customer-centric eBusiness market, today announced that it has joined the Siebel Alliance Program as a Premier Software Partner. Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) is the world's leading provider of eBusiness application software. The software alliance will include product integration and validation. Siebel Systems provides an integrated family of eBusiness application software enabling (programming) software enabling - (Or "enabling") Modification of the design or implementation of software to allow internationalisation to take place. In particular, enabling may refer to the modification of software to support double-byte character sets, hence "Unicode multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. With the automated, intelligent scheduling and dispatch capability of SERVICEPower software, ServicePower plans to extend the value of Siebel eBusiness Applications by producing optimal solutions for the scheduling and dispatch of field technicians in the Customer Services Market. "Siebel Systems and ServicePower offer complementary products that provide significant benefits to customers," said Ian MacKinnon, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. at ServicePower. "By introducing optimized field service schedules, SERVICEPower will combine with Siebel eBusiness Applications to reduce the cost of running a service organization, increase productivity, improve customer service, and gain better management visibility." The integration of SERVICEPower with Siebel eBusiness Applications will provide a seamless transfer of information between applications. It will also enable organizations to work together more efficiently by allowing businesses to view and assign intelligent, optimized scheduling solutions for field service representatives powered by ServicePower's unique software. The integration of ServicePower's intelligent field service scheduling software with Siebel eBusiness Applications will be validated by the Siebel Validation Program this quarter. The Siebel Validation Program rigorously evaluates and documents integrated third-party solutions. By choosing validated partner solutions, Siebel customers can leverage the best software and technology available today for eBusinesses. About ServicePower ServicePower, (LSE: SVR) headquartered in Annapolis, Maryland “Annapolis” redirects here. For other uses, see Annapolis (disambiguation). Annapolis is a city in the United States of America with a population of 36,408 (July 2006 est.), the capital of the State of Maryland and the county seat of Anne Arundel County. , markets and supports SERVICEPower, a world-class system for optimizing the scheduling of field technicians, throughout the US, Canada and Europe. SERVICEPower software intelligently offers time-banded appointments and ensures adherence to service level agreements by automatically optimizing field service resources. As recognition of the quality and innovation of the application, ServicePower recently won the award for "Best Service Management Product" at Field Service Solutions 2000. ServicePower's customer base includes world leaders such as Andersen Consulting, Sun Microsystems and Avaya Communication. For more information, visit www.servicepower.com. The ServicePower logo, ServicePower Technologies, plc.. and all other product or technical names are trademarks or registered trademarks of ServicePower Technologies, plc. All other products or services mentioned herein are trademarks of their respective holders. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion