ServiceBench Strengthens Leadership in Web-Based Service Supply Chain Management with New Board Member; Frank Menditch Brings Three Decades of HVAC/R Expertise to Board.Business Editors/High-Tech Writers FAIRFAX, Va.--(BUSINESS WIRE)--Sept. 30, 2003 ServiceBench, Inc., the leading provider of Web-based service supply chain management applications, today announced the appointment of Frank Menditch to its Board of Directors. Menditch brings more than thirty years of Heating Ventilation, Air Conditioning air conditioning, mechanical process for controlling the humidity, temperature, cleanliness, and circulation of air in buildings and rooms. Indoor air is conditioned and regulated to maintain the temperature-humidity ratio that is most comfortable and healthful. & Refrigeration refrigeration, process for drawing heat from substances to lower their temperature, often for purposes of preservation. Refrigeration in its modern, portable form also depends on insulating materials that are thin yet effective. (HVAC/R HVAC/R Heating, Ventilation, Air Conditioning, and Refrigeration ) experience to the ServiceBench Board, and will be instrumental in the Company's response to the growing demand for Web-based service automation in that sector. "Frank Menditch's appointment to our Board of Directors will play a key role in helping us fully respond to the HVAC/R market need for automated Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. ," according to Michael Dering, President and Chief Executive Officer of ServiceBench. "Menditch's appointment furthers our goal of giving manufacturers and their network of service technicians a better, faster way of doing business - to help them manage their operations more effectively and easily." "I am excited to have the opportunity to put my lifetime of experience in the heating, air conditioning and refrigeration sector to work for ServiceBench," stated Frank Menditch. "The call for ServiceBench in my industry has never been more evident, as manufacturers and their Service Company network must continually balance the goal of improving customer service with the need to curb expenses and streamline operations." Frank Menditch has served in the HVAC/R sector since 1973. Menditch founded and was a Board Member of American Residential Services (NYSE NYSE See: New York Stock Exchange :ARS), which was acquired by industry leader ServiceMaster in April 1999. Menditch grew ARS out of General Heating, the former leading provider of heating and air conditioning in the Washington Region, which he successfully consolidated with six other companies when he led ARS' initial public offering in 1996. Menditch also previously served as the Executive Director of Utility Relations for ServiceMaster Consumer Services, a $4 billion holding firm for such leading service oriented businesses as Terminix and Chem-Lawn. He has served as President of the National Capital Chapter of the Air Conditioning Contractors of America The Air Conditioning Contractors of America (ACCA) is the largest HVAC contractor organization in the USA. Its headquarters is at 2800 Shirlington Road, Suite 300 • Arlington, VA 22206. (ACCA ACCA Air Conditioning Contractors of America Association, Inc. ACCA Association of Chartered Certified Accountants ACCA American Corporate Counsel Association ACCA Association Communale de Chasse Agréée (France) ), Chairman of ACCA's Industry Relations Committee, and an Officer and Board Member of the Maryland Building Industry Association. In addition, Menditch sits on the Board of Directors of UHR UHR Ultra-High Resolution UHR Ultra High Reliability UHR Uncorrelated High-Rank UHR Ultra High Reuse UHR Unchs - Habit RWA Technologies and is a Partner in Menditch Investments. Menditch is a licensed, Master Electrician, HVAC (Heating Ventilation Air Conditioning) In the home or small office with a handful of computers, HVAC is more for human comfort than the machines. In large datacenters, a humidity-free room with a steady, cool temperature is essential for the trouble-free and Plumber/Gasfitter in numerous Washington-DC area counties; currently teaches at Montgomery College; and donates significant time as a volunteer pilot for Angel Flight, which voluntarily transports patients with life threatening illnesses. About ServiceBench ServiceBench is the leading provider of Web-based service supply chain management applications. With ServiceBench, manufacturers, distributors, extended warranty providers and service providers streamline processes, save time and money, and increase customer satisfaction. ServiceBench modular products work together to fully automate the complete range of service activities including warranty claims administration, parts ordering, service dispatch, product registration management and service network management. Additional information is available online at www.servicebench.com. |
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