Service Essentials Deploys First Data Utilities' Peace 8 CIS for Commercial and Industrial Electricity Customers in Australia.BRISBANE, Australia -- Service Essentials has deployed First Data Utilities' Peace[R] 8 customer information system (CIS Cis (sĭs), same as Kish (1.) (1) (CompuServe Information Service) See CompuServe. (2) (Card Information S ) to bill and manage 5,000 commercial and industrial retail electricity customers in Queensland, Victoria, New South Wales New South Wales, state (1991 pop. 5,164,549), 309,443 sq mi (801,457 sq km), SE Australia. It is bounded on the E by the Pacific Ocean. Sydney is the capital. The other principal urban centers are Newcastle, Wagga Wagga, Lismore, Wollongong, and Broken Hill. and the Australian Capital Territory Australian Capital Territory (1991 pop. 276,468), 939 sq mi (2,432 sq km), SE Australia, an enclave within New South Wales, containing Canberra, capital of Australia. It was called the Federal Capital Territory until 1938. on behalf of its outsourcing clients. Service Essentials provides meter reading, billing, receipting, payments and debt collection to its foundation outsourcing clients, ENERGEX and Ergon Energy, which have a combined customer base of over 1.9 million electricity and gas customers in Australia. The Peace 8 CIS provides flexible contract management and complex interval demand billing for Service Essentials' large commercial electricity customers. Over seven million interval meter reads are processed each month. Dave Thomas, chief executive officer of Service Essentials, said: "The Peace CIS is an enabler to reduce our cost-to-serve without compromising on quality of service. We can deliver cost-effective, accurate and timely utility billing services on behalf of our clients, to their customers, and we can expand our service portfolio into other states with a single integrated solution." Sebastian J. Gunningham, president of First Data Utilities, said: "Service Essentials' Peace deployment is the latest in a string of successes for First Data Utilities in Australia. Today, Peace is billing electricity and gas consumers in every competitive energy retail market in Australia." About Service Essentials Service Essentials, a Queensland-based company, was launched in April 2003. It provides cost-effective, timely and accurate billing services to its foundation clients ENERGEX and Ergon Energy - Queensland energy distribution and retailing companies with a combined customer base of over 1.9 million in Queensland, New South Wales and Victoria. Service Essentials is flexible, dynamic and adaptable to the diversity of its clients' broad range of products, services and customers. These customers range from domestic consumers to small businesses to large, complex corporate clients. Service Essentials' clients also market and sell a variety of products and services, such as electricity, gas and non-energy products. For more information, visit www.serviceessentials.com.au. About First Data Utilities First Data Utilities, part of First Data Corp. (NYSE NYSE See: New York Stock Exchange : FDC FDC - Floppy Disk Controller ), develops top-rated utility billing software and provides outsourced billing and payment services which assist utilities to reduce cost-to-serve. Utilities select from a wide portfolio of products and services which support the entire meter to cash cycle. Utility cost-to-serve is lowered through economies of scale, standardization standardization In industry, the development and application of standards that make it possible to manufacture a large volume of interchangeable parts. Standardization may focus on engineering standards, such as properties of materials, fits and tolerances, and drafting of business processes, and integration and optimization of meter to bill and bill to cash operations. First Data Utilities' off-the-shelf billing software product, Peace, is used by fully regulated utilities, competitive energy retailers and utility distribution companies in 35 markets worldwide for acquiring, billing and serving electricity, gas and water customers. The First Data Utilities software development center is at the forefront of world-class Agile development See agile software development. techniques and 100% Service Oriented Architecture. For more information, visit www.firstdatautilities.com. About First Data Corporation First Data Corp. (NYSE: FDC) is a leading provider of electronic commerce and payment solutions for businesses worldwide. Serving 4.6 million merchant locations, 1,900 card issuers and their customers, First Data powers the global economy by making it easy, fast and secure for people and businesses around the world to buy goods and services In economics, economic output is divided into physical goods and intangible services. Consumption of goods and services is assumed to produce utility (unless the "good" is a "bad"). It is often used when referring to a Goods and Services Tax. using virtually any form of payment. The company's portfolio of services and solutions includes merchant transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. services; credit, debit, private-label, gift, payroll and other prepaid pre·pay tr.v. pre·paid, pre·pay·ing, pre·pays To pay or pay for beforehand. pre·pay  ment n. card offerings; fraud protection and authentication (1) Verifying the integrity of a transmitted message. See message integrity, e-mail authentication and MAC.(2) Verifying the identity of a user logging into a network. solutions; electronic check acceptance services through TeleCheck; as well as Internet commerce and mobile payment solutions. The company's STAR Network offers PIN-secured debit acceptance at 2 million ATM and retail locations. For more information, visit www.firstdata.com. FDC-1 |
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