Sento Confirms ViewSonic Corporation Contract for Customer Support in Western Europe.AMERICAN FORK, Utah American Fork is a city in Utah County, Utah, USA, at the foot of Mount Timpanogos in the Wasatch Range, north of Utah Lake. As of the 2000 census, the city population was 21,941 and was estimated at 22,387 in 2004. It has been rapidly growing since the 1970s. -- Agreement Makes Sento the Exclusive Provider of Customer Support in 15 European Countries Sento Corporation (Nasdaq:SNTO), a leader in right-channeling customer support solutions, today confirmed a new contract with ViewSonic(R) Corporation for outsourced customer support in Western Europe Western Europe The countries of western Europe, especially those that are allied with the United States and Canada in the North Atlantic Treaty Organization (established 1949 and usually known as NATO). . Sento made this announcement following a press release from ViewSonic, a worldwide leader of computer monitor and visual display devices, issued yesterday, April 4. Under the terms of the contract, Sento will become the exclusive provider of customer support for ViewSonic in the 15 European countries where the company currently conducts sales. This contract is one of the first new European partnerships to emerge since Sento's acquisition of Xtrasource in November 2004. The ViewSonic support will be conducted through Sento's European centers in Enschede, the Netherlands, and Metz, France. As reported by Sento in a press release dated January 12, 2005, this new contract is valued at approximately USD USD In currencies, this is the abbreviation for the U.S. Dollar. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. $975,000, subject to Euro-U.S. dollar currency rate fluctuations. The contract is renewable in 12-month increments at the conclusion of the first 18 months of service. In ViewSonic's statement, Mel Taylor Mel Taylor (September 24, 1933 – August 11, 1996) was a drummer for The Ventures. He later formed his own band, Mel Taylor & the Dynamics. External links
Taylor noted that the agreement would handle contacts from Austria, Belgium, Denmark, Finland, France, Germany, the Republic of Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and the United Kingdom. "Our relationship with ViewSonic helps to underscore the economies today's organizations are realizing through the expert use of outsourced support," said Patrick O'Neal, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Sento. "We are pleased to lead our ever-expanding outsourced right-channeling solutions beyond the U.S. to many additional worldwide regions. Sento is helping a growing number of companies save hundreds of thousands of dollars in customer support costs while increasing their customers' satisfaction." About ViewSonic ViewSonic(R) Corporation, a worldwide leader in visual display products, offers comprehensive display solutions for today's business Today's Business is a show on CNBC that aired in the early morning, 5 to 7AM ET timeslot, hosted by Liz Claman and Bob Sellers, and it was replaced by Wake Up Call on Feb 4, 2002. , education and consumer electronics markets. The company's products have won more than 2,000 awards globally from respected specialist publications and organizations. Headquartered in Walnut, California Walnut is a city in Los Angeles County, California, United States. The population is 32,148 and its current mayor is Tony Cartagena. The area was once predominantly white. , ViewSonic was founded in 1987, and is a privately held corporation Noun 1. privately held corporation - a corporation owned by a few people; shares have no public market close corporation, closed corporation, private corporation . Sento Profile Sento Corporation (www.sento.com) is a right-channeling solutions leader, delivering a successful customer service and technical support experience through multi-channel interactions, contact center management expertise and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. focused on business process management. Through Sento's Customer Choice Platform(TM), an integrated suite of multi-channel CRM technologies, customers are given a choice of self-service and assisted-service options -- via web, e-mail, chat, and phone -- for increased customer satisfaction with dramatic cost savings to Sento's clients. Sento provides multi-channel support in 18 languages. Forward-Looking Statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. Statements in this press release, which are not purely historical, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. Such statements encompass Sento's beliefs, expectations, hopes or intentions regarding future events. Words such as "expects," "intends," "believes," "anticipates," "should" and "likely" also identify forward-looking statements. All forward-looking statements included in this release are made as of the date hereof and are based on information available to Sento as of such date. Sento assumes no obligation to update any forward-looking statement. Actual results could differ materially from those anticipated for a number of reasons, including, among others: the Company's stock price has historically been volatile; difficulties encountered in post-acquisition integration and operation of the acquired assets including retaining existing clients of the acquired company; variations in market and economic conditions; the effect on the Company's earnings of the repricing Repricing To change the price of an asset. In derivatives, it sometimes refers to the exchange of options of with different strike prices. repricing of options; the Company's dependence on its limited number of key clients; reduction in services requested by the Company's clients resulting in lower revenues for the Company; the Company's ability to complete negotiations and execute client agreements; risk of emergency interruption of the Customer Contact Solutions operations; and other unanticipated factors. Risk factors, cautionary statements and other conditions, which could cause actual results to differ from the Company's current expectations, are contained in the Company's filings with the Securities and Exchange Commission, including the Company's Annual Report on Form 10-KSB, as amended. |
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