Segue Software Appoints Wendy Holman to Senior Vice President of Customer Satisfaction.

LEXINGTON, Mass. -- New Senior Management Role Created to Optimize Customer Experience and Enhance Customer Loyalty

Segue Software Inc., (NASDAQ-SCM: SEGU), the leader in software quality optimization, today announced the appointment of Wendy Holman as Senior Vice President of Customer Satisfaction. The appointment is effective immediately. Ms. Holman brings a wealth of experience to this new management position and will focus on optimizing the total customer experience, maintaining the loyalty of Segue's customers.

In her new position, Ms. Holman is responsible for maintaining a high quality of customer satisfaction within Segue's customer base. She manages key personnel who interact with Segue customers on a daily basis in the areas of customer service, licensing, technical support and maintenance renewals. Ms. Holman has already had responsibility for the company's Technical Support operations located in Belfast, Northern Ireland, for several years. Under her leadership, Belfast has become a Center of Excellence for Segue, offering a consistently high quality of technical support, as well as developing internally the growth of technical and product-specific expertise. Ms. Holman will realign all of the customer-facing functions throughout Segue to establish a level of consistency across all areas.

"Segue prides itself on the importance it places on customer satisfaction," said Joseph Friscia, executive vice president of sales and marketing, Segue Software. "We are thrilled to have Wendy take on this critical senior-level management role, and we are confident that her experience and efforts moving forward will further emphasize Segue's commitment to optimizing a positive customer experience."

Wendy Holman joined Segue in 1998 to lead the company's Professional Services Organization. Prior to Segue, she was Manager of International Marketing and Global Field Support for Sybase, Inc., an integration and application development software company. Earlier in her career, she held several management positions at Powersoft Corporation.

"I'm looking forward to the challenge of continuing to increase the high level of quality service and support for which Segue Software is known," said Wendy Holman, senior vice president of customer satisfaction, Segue Software. "Today's global businesses demand innovative products and high quality customer service and support at all levels. Segue strives to deliver market-leading technology and my job is to ensure that our customers receive the service and support necessary to achieve maximum results in their software quality initiatives."

About Segue Software

Segue (NASDAQ-SCM: SEGU) is a world expert in delivering software and services that ensure the accuracy and performance of enterprise applications. Segue provides comprehensive scalability, performance, monitoring and verification solutions - all aimed at ensuring reliable and predictable outcomes for fundamental business processes. A technology innovator setting new standards for higher levels of application reliability, Segue helps companies reduce risk and increase their return on investment associated with deploying new applications. By ensuring the performance, accuracy, reliability, scalability and usability of core business applications, Segue helps protect all that today's companies have at stake: their enormous investments in IT infrastructure, competitive edge and brand reputation. Headquartered in Lexington, Mass., with offices across North America and Europe, Segue can be reached at 1-800-287-1329 or www.segue.com.