Segue Meets Critical Need in Financial Services Industry for Optimizing Software Quality.

LEXINGTON, Mass. -- Seven Of The Top Ten Fortune 500 Financial Services Organizations Rely On Segue Products To Optimize Their Application Software Quality

Segue Software, Inc. (NASDAQ-SCM: SEGU), the leader in software quality optimization, today announced that a number of leading financial services enterprises are realizing the business benefits of high quality and high performance business applications because of its Software Quality Optimization solutions. In a competitive global, real-time industry where accuracy, availability and performance are critical to the success of the business, solutions from Segue(R) provide leading financial services institutions with the assurance that software applications are of high quality on an ongoing basis.

With the dramatic rise in customer demand for online access, the continued consolidation of banking and insurance organizations and the increase in Web Services adoption, the financial services industry faces many challenges in maintaining application accuracy and performance. It is also burdened with ensuring that applications can integrate with appropriate components, and that the various components perform accurately under user load. As more customers take advantage of Web-based, self-service features, Segue's testing tools allow financial services institutions to rest assured that their customers' transactions are processed accurately. Once in production, Segue's application monitoring solutions monitor the health of critical applications and proactively generate alerts when performance degradation or integrity issues arise.

Leading financial and insurance institutions, including Deutsche Bank, Citibank, Fidelity Investments, MetLife, Guardian Life, Goldman, Sachs & Co., Visa International and Wachovia rely on Segue's quality optimization solutions to thoroughly test software applications prior to deployment, thus ensuring transactions are processed accurately once in production. Post-deployment, Segue's solutions also monitor the ongoing health of applications. According to US Software Spending 2004 Outlook, Forrester Research, Inc., June 2004, "In total, US enterprises will invest $234 billion in 2004 to buy or build software." With this expected spend rate on software applications, companies need to verify that their investments are sound; in order to do this, thorough testing and ongoing monitoring of applications for complete accuracy, functionality and performance is a must.

"Segue's applications have been invaluable for us to be able to accurately understand the performance and scalability characteristics of new applications we are bringing on-line for our business," said Joseph Dooley, director of Technical Services and eBusiness, American Medical Security, a leading provider of health-care benefits and insurance products. "At American Medical Security, providing superior service to our customers and agents is paramount to our business, thus our need to have rock solid applications with issueless deployments. Segue's applications help us to achieve the high standard of performance and reliability that our business demands."

Segue's functionality, load testing and post-deployment monitoring solutions for the financial services industry include:

--SilkCentral(TM) Test Manager: An all-inclusive test management solution that accelerates the delivery of quality enterprise applications. It plans and manages each step of the testing cycle assessing when the application is ready to go live.

--SilkTest(R): An easy to use solution for automating the functional and regression testing of enterprise applications, whether Web, Java or traditional client/server applications.

--SilkPerformer(R): The award winning automated load and performance testing solution for maximizing the performance, scalability and reliability of enterprise applications. With its verification under load capability, SilkPerformer can verify that correct results are returned to the user while stressing the application.

--SilkCentral(TM) Performance Manager: A solution for monitoring production applications from the end-user perspective. By running simulated transactions against mission-critical applications at regular intervals, SLA levels can be validated, performance trend analysis can be conducted and potential failures can be detected and resolved before experienced by an actual customer.

"High quality, reliable software applications are particularly critical for the financial services industry. When customers conduct online transactions, they trust that the specific financial services organization has done everything possible to ensure the integrity of that transaction," said Andre Pino, chief marketing officer at Segue Software. "Segue's solutions help our financial services customers provide an unparalleled, quality experience for their customers. Consistent quality reduces costs, ensures high levels of customer satisfaction, enhances trust and builds brand loyalty."

About Segue Software

Segue Software, Inc. (NASDAQ-SCM: SEGU) is a global expert in delivering solutions to define, measure, manage and maintain software quality throughout the entire software application lifecycle. Segue's Quality Optimization solutions help companies reduce business risk, ensure the deployment of high quality software and increase return on investment. Leading businesses around the world, including many of the Fortune 500, rely on Segue's innovative Silk family of products to protect their business service levels, competitive edge and brand reputation. Headquartered in Lexington, Mass., with offices across North America and Europe, Segue can be reached at [phone] or www.segue.com.

Segue, SilkTest and SilkPerformer are registered trademarks and SilkCentral is a trademark of Segue Software, Inc. All other company, brand and product names are marks of their respective holders.