Security Officer's Training Manual.
The author's style is to deal briefly with a subject so that the reader comprehends it. Anywhere from one to ten problems per chapter are laid out in a mixture of multiple choice, fill-in-the-blank, true/false, and discussion question formats, with suggested answers provided in the instructor's manual.
The language is direct, personal, and extremely readable, with short sentences and frequent examples punctuating philosophical concepts. The book heavily emphasizes the ethical and legal questions that are likely to confront a security officer during his or her career.
A detailed chapter on arrests covers the basic points a security officer with those powers needs to understand to make routine arrests that will stand up in court. "The Use of Force," "Search and Seizure," and "Torts" are three other legally oriented chapters, and the section on "Giving Testimony and Courtroom Behavior," discusses a valuable set of skills for anyone in security or law enforcement.
In covering ethics, a section on fairness and justice begins with the thought-provoking questions: "Why punish? Why deter? Why compensate? Let's add another question. What about fairness and justice?" This Socratic style of teaching is all too absent from today's campuses, but it is superbly suited to challenging prospective security officers.
Anyone completing this manual will have a great deal of respect for his or her profession and what it takes to succeed as a security officer. Heitert sums up the need for information such as that provided in his book in the introduction: "There is a growing demand for more control and training of security officers that comes with the increased need for additional personnel. The thinking is, simply, that if individuals are going to be working in a field where their work has them dealing with civil or criminal law, they should, or even must, have some training in these matters." The Security Officer's Training Manual goes a long way toward meeting this social imperative.
Reviewers: Betsy Lambert is corporate communications manager for Security Forces, Inc., in Charlotte, North Carolina; Paul Sova, CPP, is the company's southern regional manager in Greenville, South Carolina. Both are members of ASIS.