Sears and ServiceMaster Make Scheduling Product Repair Services Easier Than Ever.Business Editors DOWNERS GROVE Downers Grove, village (1990 pop. 46,858), Du Page co., NE Ill.; settled 1832, inc. 1873. Downers Grove has undergone population growth and commercial development that include the construction of new office complexes. , Ill.--(BUSINESS WIRE)--Aug. 1, 2002 Two of the nation's best known home and product repair services companies - The ServiceMaster Home Service Center, a subsidiary of The ServiceMaster Company (NYSE NYSE See: New York Stock Exchange : SVM SVM Support Vector Machines SVM School of Veterinary Medicine SVM Solaris Volume Manager SVM Space Vector Modulation SVM Storage Virtualization Manager (StoreAge) SVM Service Module (also abbreviated as S/M) ), and Sears, Roebuck and Co. (NYSE: S) - have partnered to provide ServiceMaster customers more flexibility and options on scheduling product repair services for their homes. By partnering with Sears, ServiceMaster Home Service Center customers who visit www.servicemaster.com or call 1-888-WE-SERVE will now have the ability to tap into the vast network of Sears Parts and Repair Services' 12,000 technicians. Sears service technicians make in-home repairs on all major brands of kitchen and laundry appliances, tractor-mowers, large-screen televisions--no matter where they were purchased. "Partnering with Sears was a natural fit for ServiceMaster. Sears Parts and Repair Services is committed to delivering the highest level of customer experience. We recognize and appreciate this customer focus and are pleased to be able to expand our service line capability with such a recognized and high-quality service provider," said Charles McCusker, President of The ServiceMaster Home Service Center. ServiceMaster leverages its web-based infrastructure to allow consumers to select, schedule and purchase home services from a centralized point, whether it be online, over the phone or from retail locations 24 hours a day. "ServiceMaster is a recognized leader in providing its customers an opportunity to schedule product repair services through the Internet," said Kevin Callahan, Sears Vice President of Sales and Business Development. "This strategic alliance is another way Sears is providing the products and services that anticipate and respond to the changing needs of its customers." About ServiceMaster ServiceMaster currently provides outsourcing services for more than 11.5 million residential and commercial customers, with combined customer level revenue of approximately $5.1 billion. The core service capabilities of the Company include lawn care and landscape maintenance, termite termite or white ant, common name for a soft-bodied social insect of the order Isoptera. Termites are easily distinguished from ants by comparison of the base of the abdomen, which is broadly joined to the thorax in termites; in ants, there is and pest control pest control n → control m de plagas pest control n → lutte f contre les nuisibles pest control pest n , plumbing, heating and air conditioning air conditioning, mechanical process for controlling the humidity, temperature, cleanliness, and circulation of air in buildings and rooms. Indoor air is conditioned and regulated to maintain the temperature-humidity ratio that is most comfortable and healthful. services, cleaning, furniture repair and home warranty A Home warranty is an insurance contract that covers the repair and replacement costs of home appliances. The warranty generally covers equipment and appliances such as dishwashers, plumbing systems, electrical systems etc. . These services are provided through a network of over 5,400 company-owned and franchised service centers and business units operating under leading brands which include Terminix, TruGreen ChemLawn, TruGreen LandCare, American Residential Services, Rescue Rooter, American Mechanical Services, ServiceMaster Clean, American Home For the American mortgage lender, see . The American Home is a center of intercultural exchange located in Vladimir, Russia. The home is designed to model a typical American suburban home and its main focus is the ESL school that provides lessons for Russian students. Shield, AmeriSpec, Merry Maids, Furniture Medic and The ServiceMaster Home Service Center. About Sears, Roebuck and Co. Sears, Roebuck and Co. is a broadline retailer with significant service and credit businesses. In 2001, the company's annual revenue was more than $41 billion. The company offers its wide range of apparel, home and automotive products and services to families in the U.S. through Sears stores nationwide, including approximately 870 full-line stores. Sears also offers a variety of merchandise and services through its Web site, http://www.sears.com. In June 2002, Sears acquired Lands' End
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