Sears Selects Symbol Technologies' Self-Service Solution to Enhance Customer Satisfaction and Reduce Store Operation Costs.

Business Editors/High-Tech Writers

HOLTSVILLE, N.Y.--(BUSINESS WIRE)--May 17, 2004

Symbol Technologies, Inc. (NYSE:SBL), The Enterprise Mobility Company(TM), today announced that Sears, Roebuck and Co. (NYSE:S) has deployed an in-store price-check solution based on the Symbol MK 2000 Micro Kiosk that enables customers to self-scan items to verify prices. Sears is featuring this solution at its approximately 870 full-line stores in the U.S. and Puerto Rico.

Pedestal, pole or wall-mounted with an easy-to-use touch screen, the Symbol MK 2000 is a compact information station that enables Sears to offer an increased level of customer service. By allowing shoppers to self-check the price of an item within an aisle, Sears speeds the checkout process, which helps shoppers. By reducing the volume of price checks at checkout, it is also a productivity gain for Sears, as fewer items need to be restocked.

The deployment of the Symbol MK 2000 complements another innovative Symbol enterprise mobility solution already installed at Sears. The retailer is using nearly 20,000 Symbol wireless hand-held mobile computers to perform critical in-store, browser-based applications such as inventory, price change, merchandise pickup, receiving and replenishment. Enabling customers to capture, move and manage critical information to the point of business activity is the core of Symbol's enterprise mobility system.

"At Sears, we are focused on our customers. The Symbol MK 2000's inherent computing intelligence and intuitive interface easily lets shoppers access the information they need, quickly and effectively," said Mike LeRoy, Sears director of retail systems. "The Symbol MK 2000 is yet another way Symbol is helping us offer customers an enhanced shopping experience and driving customer loyalty."

The Symbol MK 2000 features wired and wireless Ethernet connectivity and can run power over its Ethernet connection. Therefore, Sears customers and sales associates will be able to conveniently check prices at strategically placed Micro Kiosks throughout the store. At Sears locations in Massachusetts, the Symbol MK 2000 and its browser-based application will be connected to a serial printer enabling customers to print out a time/date-stamped price tag and bring it to the cashier at checkout, ensuring price integrity.

The device is also capable of displaying promotional advertisements and specials. By pressing a button, customers can easily change messages to another language. A notable feature of the Symbol MK 2000 is its browser-enabled architecture, which provides retailers a cost-effective programming environment.

"By enabling customers to independently access price information, Sears can free its sales associates from other activities and redeploy them more effectively. This increases store efficiency and productivity," said Robert Sanders, vice president and general manager of the Symbol advanced data capture products division. "The Symbol MK 2000 is another example of how Symbol solutions provide real-time access to task-critical information."

More information about the Symbol MK 2000 is available at: www.symbol.com/MK2000.

About Symbol Technologies

Symbol Technologies, Inc., The Enterprise Mobility Company(TM), is a recognized worldwide leader in delivering products and solutions that capture, move and manage information in real time to and from the point of business activity. Symbol enterprise mobility solutions integrate advanced data capture technology, mobile computing platforms, wireless infrastructure, mobility software and Symbol Enterprise Mobility Services. Symbol's end-to-end, real-time enterprise mobility solutions are proven to increase workforce productivity, reduce operating costs, drive operational efficiencies and uncover competitive advantages. Symbol is a trusted advisor to the world's leading retailers, transportation and logistics companies, manufacturers, public sector and government agencies, as well as healthcare, hospitality and security providers. More information is available at www.symbol.com.

About Sears, Roebuck and Co.

Sears, Roebuck and Co. is a leading broadline retailer providing merchandise and related services. With revenues in 2003 of $41.1 billion, the company offers its wide range of home merchandise, apparel and automotive products and services through more than 2,300 Sears-branded and affiliated stores in the U.S. and Canada, which includes approximately 870 full-line and 1,100 specialty stores in the U.S. Sears also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears is the only retailer where consumers can find each of the Kenmore, Craftsman, DieHard and Lands' End brands together - among the most trusted and preferred brands in the U.S. The company is the largest provider of product repair services with more than 14 million services calls made annually.