ScanSoft Expands Support for Media Resource Control Protocol -MRCP- Standard.Business Editors/High-Tech Writers PEABODY, Mass.--(BUSINESS WIRE)--May 11, 2004 New and Updated Products Build on Industry-Leading Position to Further Accelerate Adoption of Speech Recognition and Text-to-Speech Technologies ScanSoft, Inc. (Nasdaq: SSFT SSFT Secure Socket File Transfer ), the global leader of speech and imaging solutions, today announced additional and enhanced product support for the Media Resource Control Protocol (MRCP MRCP Member of Royal College of Physicians. MRCP abbr. Member of the Royal College of Physicians ), a standard for managing speech technology servers in distributed system See distributed computing. distributed system - A collection of (probably heterogeneous) automata whose distribution is transparent to the user so that the system appears as one local machine. architectures that is rapidly gaining acceptance. SpeechWorks(R) solutions that support MRCP now include SpeechPearl(R) MRCP speech recognition, RealSpeak(TM) MRCP text-to-speech (TTS (1) See text-to-speech. (2) (Transaction Tracking System) Software that monitors a transaction until completion. In the event of a hardware or software failure, it ensures that the database is brought back to its former state before the attempt to ), and the updated OpenSpeech(TM) MediaServer 2.0, originally released with MRCP compliance in October, 2002, which now features support for the latest versions of OpenSpeech(TM) Recognizer speech recognition and Speechify speech·i·fy intr.v. speech·i·fied, speech·i·fy·ing, speech·i·fies To give a speech: "In Washington, cabinet secretaries pose and speechify" Jonathan Alter. (R) TTS. MRCP is a network protocol that builds on VoIP to provide a vendor-independent interface between speech technology servers and telephony application platforms, speeding system development while providing customers with greater choice. ScanSoft and Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. , co-authors of the original MRCP proposal, have demonstrated the effectiveness of MRCP in several recent speech solution deployments. "The advanced speech recognition capabilities of OpenSpeech Recognizer allow our Cisco Internet Service Node (ISN Noun 1. ISN - Switzerland's information network for security and defense studies and for peace and conflict research and for international relations International Relations and Security Network ) customers to automate routine caller requests, even for complex transactions that can't be addressed adequately with DTMF-input alone," said Barry O'Sullivan, vice president and general manager of Cisco's Customer Contact Business Unit at Cisco Systems. "By drawing on open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced such as MRCP and VoiceXML we can deliver self-service telephony applications for nearly any task our customers require." Companies deploying customer self-service telephony applications depend on speech recognition and TTS to help deliver outstanding caller satisfaction while generating significant cost savings. They increasingly rely on MRCP to ensure system scalability and investment protection. ScanSoft is working with a growing array of partners to deliver MRCP-based solutions around the world, including Cegetel, Cisco Systems, Genesys Telecommunications Laboratory, HP, Intervoice, LociaCMG, NetCentrex, and VoiceGenie Technologies. "We continue to invest in and expand our speech recognition and TTS capabilities because those investments yield superior application performance," said Steve Chambers, president of SpeechWorks, a division of ScanSoft. "We work closely with our partners to bring these new benefits to customers quickly, a process that is being accelerated substantially by the widespread adoption of MRCP." Pricing and Availability SpeechPearl MRCP, RealSpeak MRCP, and OpenSpeech MediaServer are available today on a variety of operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. . Contact your local sales representative for pricing. About the SpeechWorks Division of ScanSoft SpeechWorks is the most trusted name in speech. Through its global partner network, SpeechWorks delivers field-proven applications that revolutionize rev·o·lu·tion·ize tr.v. rev·o·lu·tion·ized, rev·o·lu·tion·iz·ing, rev·o·lu·tion·iz·es 1. To bring about a radical change in: Television has revolutionized news coverage. 2. the way people interact. Today, thousands of companies and millions of users around the world depend on SpeechWorks(R) solutions from ScanSoft to deliver vital business information and simplify every day life. For information, please visit http://www.scansoft.com/speech. About ScanSoft, Inc. ScanSoft, Inc. (Nasdaq: SSFT) is the global leader of speech and imaging solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft products and technologies, please visit www.ScanSoft.com. ScanSoft, RealSpeak, SpeechPearl and the ScanSoft logo are registered trademarks or trademarks of ScanSoft, Inc. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and other countries. SpeechWorks, OpenSpeech and Speechify are registered trademarks or trademarks of SpeechWorks International, Inc. in the United States and other countries. All other company or product names may be the trademarks of their respective owners. |
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