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Scalix and SugarCRM Integrate Messaging and Customer Relationship Management (CRM) for Linux and Open Source Customers.


Support for Multiple Versions of Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see .

Microsoft Outlook or Outlook (full name Microsoft Office Outlook
[R] on an Integrated, Linux-Based Email System is Now an Option for SugarCRM SugarCRM is a Customer Relationship Management (CRM) solution vendor. History
Origins
SugarCRM was founded in 2004 by John Roberts, Clint Oram and Jacob Taylor. The company began as an open source project on Sourceforge in April 2004.
 Customers

SAN MATEO San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif. -- Scalix Corporation and SugarCRM today announced that their mutual customers can now integrate their Linux-based messaging from Scalix with their customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) system from SugarCRM, using multiple versions of Microsoft Outlook, for a fully integrated, server-to-server CRM and messaging solution.

Scalix Corporation, the leading provider of Linux-based enterprise messaging software and SugarCRM, the world's leading provider of commercial open source CRM, said the integration allows their mutual customers to move seamlessly - within a complete Linux environment - between their primary Outlook desktop email client See e-mail program. , SugarCRM software and Scalix's Linux-based Mail Server, assuring more efficiency and accuracy in managing sales leads A sales lead is the identity of a person or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process. The lead may have a corporation or business associated with the person(s).  by their customers.

The companies are collaborating to bring further integration between Sugar and Web-based messaging, giving enterprise sales teams the richest possible environment for managing their sales leads and customer accounts.

"As we rapidly grow our customer base, we see an increased demand for integrating best of breed open source solutions," said Glenn Winokur, Scalix's chief executive officer. "We are excited to team with SugarCRM, who is the clear commercial open source CRM leader, on a roadmap that uniquely delivers on a shared technology vision."

Scalix's integration with SugarCRM is enabled by Scalix's full, native support for Microsoft Outlook 2000, 2002 (XP), 2003 as well as support for Mozilla Thunderbird Mozilla Thunderbird is a free, open source, cross-platform e-mail and news client developed by the Mozilla Foundation. The project strategy is modeled after Mozilla Firefox, a project aimed at creating a web browser. [R] clients.

"Our users require seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation.  between their CRM, email and calendaring solution," said Jacob Jacob (jā`kəb), in the Bible, ancestor of the Hebrews, the younger of Isaac and Rebecca's twin sons; the older was Esau. In exchange for a bowl of lentil soup, Jacob obtained Esau's birthright and, with his mother's help, received the blessing  Taylor, SugarCRM's CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey.  and co-founder. "Given the broad adoption of Outlook in the enterprise and the increasing deployment of Linux infrastructure, Scalix's extensive Outlook support and comprehensive Linux environment directly addresses the needs of our customers. We look forward to working closely with Scalix to provide increased benefit to our shared customers."

By running the Sugar Plug-in for Microsoft Outlook, Sugar edition and Scalix users will receive advanced, integrated functionality. Available today and in the near future:

* Full ability to sync shared information between Sugar and Scalix, including contacts, calendar items and tasks

* Email archiving See e-mail archiving.  from the Scalix inbox into Sugar

* Rules-based sync of designated customer contacts, messages and appointments

* Integration with Scalix's award-winning AJAX web client, called Scalix Web Access (SWA adv. 1. So. ), will be available in Scalix's next release. SWA is so fully featured that many of Scalix's users around the globe are using it as their primary email client.

More detailed information on Scalix's leading messaging solution as well as integration with Sugar Plug-in for Microsoft Outlook can be found on http://www.sugarexchange.com and downloaded on SugarForge at http://www.sugarforge.org/.

Channel partners who support both Scalix and SugarCRM said they see significant potential for their customers as a result of the integration between the two companies.

"The collaboration Working together on a project. See collaborative software.  between Scalix and SugarCRM will be a huge advantage for customers and resellers building open enterprise systems," said Gordon Hubbard, managing director of Custom Technology Australia Pty. Ltd., an Australian-based Scalix and SugarCRM VAR partner. "It gives customers best of breed commercial open source CRM and industrial-strength messaging - integrated on the highly reliable and scalable Linux platform. We look forward to seeing the benefits of improved integration between these two leading software suites."

Because the Scalix "clients of choice" architecture offers maximum choice in client desktops and mail interfaces, IT departments can let users retain the familiar email client they use daily, while still gaining the benefits of Linux and open source for the underlying messaging infrastructure. With the majority of corporate desktops running Outlook, Scalix's feature-to-feature support for Outlook is one of the primary reasons companies are choosing Scalix when they want a Linux-based Exchange alternative.

About Scalix Corporation

Scalix is the leading Linux email, calendaring and messaging company, addressing the needs of CIOs, email administrators and end users to have a Linux-based, open source-supported, field-tested collaboration environment. With over 1 million mailboxes worldwide, 60,000 Community Edition downloads, more than 3,000 community forum members and over 425 corporate customers, Scalix is the most robust Linux-based email and calendaring platform available to enterprises today. Scalix products are available online at www.scalix.com and through Linux resellers worldwide.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective cost-effective,
n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate.
 alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

Scalix is a trademark of Scalix Corporation. All other trademarks are the property of their respective owners.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Dec 18, 2006
Words:794
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