Saville Announces New Version of Its Convergent Billing Platform for Oracle That Includes GSM, CLEC and Web Enablement Capabilities.BURLINGTON, Mass.--(BUSINESS WIRE)--Sept. 28, 1998-- Network Service Providers Can Now Offer Customers One-Stop Shopping and Convergent Bills for Multiple Telecom Services Saville Systems (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SAVLY) today unveiled a new version of its Convergent Billing Platform (CBP CBP competitive protein binding. (R)) 3.2 for Oracle(R) that provides new GSM and CLEC (Competitive Local Exchange Carrier) An organization offering local telephone service that is not one of the traditional telephone companies. The Telecommunications Act of 1996 allowed competition to the incumbent telcos (ILECs), enabling new companies (CLECs) capabilities in telecom markets where Oracle databases and UNIX servers are widely used. This new version of CBP for Oracle, which is also Web-enabled and can provide e-commerce capabilities via third-party applications, will allow communications service providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. to offer customers the same fast service and intricate product bundles as Saville's flagship DB2/400 product. The new version of Saville CBP for Oracle will allow providers to bring new bundled products and services, such as local, ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. , calling card, Centrex and other voice and data services, to market quickly. Saville CBP for Oracle's key new features include: --Web enablement capabilities - through Oracle's Network Computing Storing and/or running applications in servers in a network. See cloud computing and network computer. Architecture, CBP supports customers receiving and paying bills, and submitting questions and requests via third-party applications. --CLEC capabilities - provides competitive local exchange carriers (CLEC) with a flexible, scaleable customer care and billing solution to help them better compete in deregulated markets and reduce customer churn. --GSM support - in addition to its robust service capabilities, including local, long distance, Internet and cellular, CBP for Oracle now includes GSM (Global Systems for Mobile Communications) capabilities - one of the world's most widely deployed and fastest-growing mobile communications offerings. --Enhanced user interface - designed with customer service triggers that improve customer service by making the system easier to use and reducing training time. --Improved network service delivery - new service order functionality, triggered by customer and network activity, make network service delivery more efficient and transparent to customers with a "shopping basket" approach to customer care. --Flexible architecture - includes a more flexible account and product structure and open invoice accounting support. --Interconnect Billing Platform (IBP IBP (Fraunhofer) Institut für Bauphysik (Stuttgart, Germany) IBP Interactive Business Planner IBP Integrated Bar of the Philippines IBP International Buyer Program (TM)) compatibility - can be integrated with the company's IBP product which allows providers to bill for carrier-to-carrier charges. "We are committed to providing telecom service providers in all markets with the customer care and billing functionality they need to quickly enter new markets and gain a competitive advantage by offering innovative packages of services," said John Kiley For the baseball player, see . John Kiley (died 1993) was the organist at Fenway Park from 1953 to 1989 and contemporaneously for Boston Garden as well. He is credited with having discovered the Boston Garden's resident singer Rene Rancourt. , senior vice president of sales and marketing at Saville. "This new release of our Oracle UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). product demonstrates our commitment to providing state-of-the-market functionality as required by our current and future customers. Functions such as CBP's "shopping basket" customer-centric approach to customer care will provide Saville's customers with a key competitive edge." Integrated business processes Saville CBP for Oracle comprises a set of tightly integrated modules and interfaces designed to support the entire billing and customer care process. Saville CBP for Oracle helps integrate customer business processes including customer management, service delivery, event processing, billing, post-billing and marketing, into a modular architecture. Saville CBP for Oracle's modular design In the context of systems engineering, modular design — or "modularity in design" — is an approach aiming to subdivide a system into smaller parts (modules) that can be independently created and then used in different systems to drive multiple functionalities. can grow with service providers' needs, enabling them to begin with basic customer care and billing functionality and expand to a system with full functionality as they grow their business. The system can be expanded based on the customers' unique business, configuration and implementation requirements. Service providers can also integrate data warehouses, new technology such as the Internet and electronic commerce, and flexible international languages and multi-currency capabilities into Saville CBP for Oracle as their needs grow. Streamlined service delivery In today's deregulated market, telecom providers may use multiple independent service providers, multiple switches and multiple agencies to deliver telecom services to their customers. The new version of CBP for Oracle includes improved service delivery capabilities, allowing CBP to interact with external provisioning systems. CBP keeps track of all services that customers use, regardless of the provider from which they originated. This seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. makes the service provisioning process transparent to customers, enabling them to go to one customer service representative for all of their service and billing needs. CBP for Oracle includes triggers that automatically generate service order tasks based on changes made to a customer's account. After service representatives open a new customer account from an integrated desktop, for example, the system automatically creates a new service order based on the services sold and executes the order. These tasks may include provisioning, credit verification, and credit card and banking system access. Saville CBP also includes a new highly flexible account and product structure that enables providers to create more complex product bundles and map into additional telecom technologies. Providers can now create multi-tiered Internet offerings, for example, with a core Internet offering and a progression to more complex bundled products, including Voice Over Internet, fax-to-voice, fax-to-fax and voice-to-fax, and other IP services. Availability Saville CBP 3.2 for Oracle is available immediately for IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) AIX (Advanced Interactive eXecutive) IBM's Unix-based operating system which runs on its Intellistation workstations and pSeries, p5, iSeries and i5 server families. and HP-UX HP's version of Unix that runs on its 9000 family. It is based on SVID and incorporates features from BSD Unix along with several HP innovations. (operating system) HP-UX - The version of Unix running on Hewlett-Packard workstations. platforms. About Saville Systems Founded in 1982, Saville is a leading provider of convergent billing and customer care solutions for the telecommunications industry. Saville operates globally with offices in the U.S., Canada, Ireland, Singapore, Australia, U.K. and Germany, and has more than 1,400 employees worldwide. Saville is a publicly held company, traded on the Nasdaq (US) market under the symbol SAVLY. This press release contains forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that involve a number of risks and uncertainties. Important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are set forth in Item 2 of the company's Quarterly Report on Form 10-Q Form 10-Q See 10-Q. for the quarter ended June 30, 1998, including risks associated with customer concentration, intense competition, product development and market acceptance, and the management of rapid operations expansion. |
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