Saratoga Systems Attains Gold Certified Partner Status in Microsoft Partner Program; Saratoga Systems Further Distinguishes Itself by Earning a Microsoft Competency In Business Intelligence Solutions.

CAMPBELL, Calif. -- Saratoga Systems, a global leader in CRM solutions since 1987, today announced it has attained Gold Certified status in the Microsoft Partner Program with a competency in Business Intelligence Solutions, recognizing Saratoga Systems expertise and total impact in the technology marketplace. As a Gold Certified partner, Saratoga Systems has demonstrated expertise with Microsoft technologies and proven ability to meet customers' needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.

Saratoga CRM's unique software architecture makes it far easier to implement and upgrade than competing enterprise CRM solutions. Rather than re-programming the enterprise application to accommodate a CRM implementation, Saratoga CRM lets you customize everything including business processes, and integration with other systems without any programming. Users can create new business applications or optimize current processes in days rather than months, and at a fraction of the cost of other enterprise software solutions. And Saratoga's modular design makes it easy to create CRM applications that users can access whenever they need to, either through LAN or WAN, through the Web, or through handheld wireless devices using Saratoga's Apresta(TM) (www.apresta.com) technology.

"This is an important milestone in our history. We are proud to have attained Gold Certified status in the Microsoft Partner Program. This achievement underscores our commitment to our technology and our relationship with Microsoft and our customers," said Rich Koch, VP of Marketing of Saratoga Systems. "The benefits provided through our Gold Certified status will allow us to continue to enhance the offerings that we provide to current and future customers."

"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies," said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "Today, Microsoft recognizes Saratoga Systems as a new Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with Microsoft products and technology."

As one of the requirements for attaining Gold Certified Status, Saratoga Systems had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.

The Microsoft Business Intelligence Solutions Competency is designed to provide additional benefits and support to Microsoft Certified and Gold Certified Partners with proven competency in implementing solutions specializing in data warehousing and other business intelligence solutions. Microsoft Gold Certified Partners enrolled in the Business Intelligence Solutions Competency have proved their competency in deploying solutions that feature data warehousing, business intelligence, online analytical processing, data mining, decision support and in-depth reporting solutions.

"Solutions Competencies such as Business Intelligence Solutions make it easier for partners to position their skills to customers, better align their business with Microsoft marketing initiatives and form closer relationships with other partners," said Bill Baker, general manager of business intelligence for SQL Server at Microsoft. "By ensuring that our partners are proficient in developing and deploying business intelligence applications more quickly and easily, we are able to help our partners make business intelligence more pervasive and accessible to everyone."

The Microsoft Partner Program was launched in December 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.

About Saratoga Systems

Saratoga Systems helped pioneer the CRM movement. Today, we are a world leader in CRM solutions that enable large, global enterprises to effectively manage interactions with their customers at every stage, from marketing and initial contact through the complex sales, service and support relationships that develop between successful companies and their happy customers.

Saratoga Systems provides advanced solutions that enable our customers to maximize employee productivity, increase operational efficiency, create new revenue opportunities, build and maintain satisfied customers, and build a strong, sustainable competitive advantage. Saratoga Systems currently has 120,000 users worldwide and more than 800 corporate customers including BASF, Blue Cross of California, ING, Kodak, MetLife, Office Depot, T. Rowe Price, Tyco Healthcare, Virgin Atlantic Airways, and WellPoint.

Saratoga Systems has its headquarters in Campbell, California, the heart of Silicon Valley, and regional offices in the United Kingdom, Sweden, Germany, and France, as well as distributors throughout the world. For more information, see Saratoga Systems at www.saratogasystems.com.