Saratoga Systems "Breaks the Code" of Web Services with CRM Access to SAP Data in Real Time.

Unique Schema-Independent Architecture Enables Fast and Bi-Directional Integration into to SAP and Other Applications Without Programming

CAMPBELL, Calif. -- Saratoga Systems, a global leader in CRM solutions since 1987, today announced that the Schema Independent Architecture (SIA) of Saratoga CRM has achieved unparalleled levels of access and speed of deployment for companies using a web services based approach to deliver data from SAP and other CRM, ERP, and SCM systems to users. IT no longer needs to spend substantial time and cost in coding and testing with traditional web service approaches - able to only connect to small subsets of SAP data in order to give end users limited access to data in these systems. SIA is a revolutionary design paradigm which provides a "point and click" studio environment whereby IT can quickly access data fields from disparate systems and organize them into new business processes without coding or re-tooling the existing enterprise applications.

Web services is an ideal approach to give users real-time access to business critical data wherever and whenever they need it, whether from a PC, a web browser, or a mobile device. By providing XML-based web services support, Saratoga CRM administrators now have a simple, secure, and standardized method of unlocking enterprise data. More importantly, using web services saves the development cost of coding to access specific applications, as well as saving the hidden costs of having to support renegade interfaces, and upgrade outmoded source systems.

"Our web services approach was specifically designed to function independent of platform or language, and offers substantial advantages for enterprise data access; it requires no coding, it scales effortlessly, it integrates virtually across all data fields, and it is accessible from virtually any platform," said Mark Elconin CEO of Saratoga Systems. "More importantly, it provides real-time, two-way data access to SAP and other back-end systems, which means you can automate business processes across applications without batch processing or an API interface. It's the ideal solution for companies looking to extend their investment in SAP or other enterprise applications without committing to an expensive upgrade or development project."

Using a service-oriented architecture (SOA) approach, Saratoga Systems' SIA isolates business assumptions from computer code so you don't have to retool applications and integration routines. SIA makes it possible to seamlessly access enterprise data from anywhere within Saratoga CRM, and without coding. As a result, enterprise administrators can quickly build reports and screens that mine data from any backend application in a codeless, point-and-click approach.

Saratoga Systems' Schema-Independent Architecture is delivered as an out-of-the-box solution in Saratoga CRM's Business Application Studio, which lets you access, integrate, and deliver real-time enterprise data in four code-free steps: target, map, configure, and deploy. First, Business Application Studio lets you dynamically interrogate a Web Services Description Language (WSDL) data library, such as SAP's BAPI's. You can then graphically map selected BAPI methods and parameters to Saratoga CRM's logical tables and fields, then model the mapped data into a real-time application flow to deliver enterprise resource planning (ERP), product lifecycle management (PLM), supply chain management (SCM), and other back-end data in the right format when and where it's needed. Data can also be deployed for access with any device, including a Web browser, PDA or handheld device.

To learn more and receive a free copy of our How to Deliver Real-Time Access to SAP Data via Web Services white paper, click here:

http://www.saratogasystems.com/unlock_sap_data/index.asp

"Providing Web services support, especially for real-time SAP integration, was one of the first requests made by our CRM Customer Council," said Al Smith, president of Saratoga Systems. "Our SIA design makes it easy to deliver business-critical data from any back-end system to sales staff, management, and operations, no matter what back end system and without burdening IT. Delivering Web services support is part of our commitment to make CRM more valuable to our customers to give them a competitive edge."

About Saratoga Systems

Saratoga Systems provides advanced solutions that enable our customers to maximize employee productivity, increase operational efficiency, create new revenue opportunities, build and maintain satisfied customers, and build a strong, sustainable competitive advantage. Saratoga Systems currently has 120,000 users worldwide and more than 800 corporate customers including BASF, Hanson PLC, ING Investment Management, Kodak, MetLife, T. Rowe Price, Tyco Healthcare, UBS, Virgin Atlantic Airways, and WellPoint.

Saratoga Systems has its headquarters in Campbell, California, the heart of Silicon Valley, and regional offices in the United Kingdom, Sweden, Germany, and France, as well as distributors throughout the world. For more information, see Saratoga Systems at http://www.saratogasystems.com.