SandCherry releases SoftServer 24. (New Products).SandCherry, Inc. recently announced SoftServer Version 2.4 which adds Java and Web Services APIs to help increase the accessibility of speech for Web applications and offer more robust multimodal application support. SandCherry's SoftServer solution was designed to allow service providers and enterprises to affordably mass-deploy next-generation services such as voice dialing, voice-enabled customer service applications and multi-modality by leveraging a distributed, open, software-based platform as an alternative to expensive, cumbersome and rigid hardware-centric or vertically integrated software solutions. Expanding the reach of the SoftServer 2.3 platform, version 2.4 extends these capabilities by offering Java APIs that service resource requests directly from Java and XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. applications. To bring speech to Java and XML applications on a variety of Service Delivery platforms, the SoftServer 2.4 solution incorporates the Java Advanced Intelligent Network (JAIN) API and a Java Speech API The Java Speech API specifies a cross-platform interface to support command and control recognizers, dictation systems and speech synthesizers. Although JSAPI defines an interface only there are several implementations created third parties, for example FreeTTS. (JSAPI JSAPI Java Servlet Application Programming Interface (Sun API) JSAPI Java Speech Api ). The JAIN API extends call and media routing control to external service platforms, while the JSAPI provides direct media control for functions such as speech recognition control, prompt playing and text-to-speech output. Service Delivery platforms that can use these APIs include SS7/C7 AIN platforms, messaging platforms, conference bridges, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. systems and other application platforms. The SoftServer 2.4 platform supports optional Multimodal Gateway software. Multimodal devices and platforms can interact with the SoftServer platform using a SOAP-based Web Services interface to access SALT, VXML See VoiceXML. , speech recognition, TTS (1) See text-to-speech. (2) (Transaction Tracking System) Software that monitors a transaction until completion. In the event of a hardware or software failure, it ensures that the database is brought back to its former state before the attempt to and prompting resources controlled by the system. www.sandcherry.com |
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