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Salesforce.com previews Summer '05 release, premieres Multiforce application environment.


Salesforce.com Salesforce.com (NYSE: CRM) is an on-demand Customer Relationship Management (CRM) solution vendor. History
Origins
Salesforce.com was founded in 1999 by former Oracle executive Marc Benioff.
, a provider of on-demand On-Demand refers to a service or feature which addresses the user's need for instant gratification and immediacy of use. In most cases the value proposition for an on-demand service is wrapped up in the fact that the user or consumer of the service avoids a significant up-front  CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , has announced new customization capabilities, including the Multiforce Transformers: Generation 1
Multiforce is a vehicle-based Autobot team exclusive to Japan/Hasbro. It is comprised of Mach (shuttle/robot), Dash (car/robot), Wing (jet/robot), Tackle (truck/robot), Waver (hydrofoil/robot), and Tracker (truck/robot).
 application environment, that will be offered as part of the company's Summer '05 release.

At the core of the upcoming release is the new Multiforce application environment, a feature that allows Salesforce subscribers to multitask between multiple on-demand applications--all running in the same Salesforce environment--with a single click.

Multiforce will extend the range of salesforce.com's vision of on-demand computing See utility computing. , from running CRM to powering all of a business' on-demand applications written for the company's platform. With Multiforce, companies will be able to use the same data model, security system and user interface for any on-demand application built by customers or partners for the sforce platform and with the Customforce tool. Multiforce is intended to eliminate "data silos (1) A separate database or set of data files that are not part of an organization's enterprise-wide data administration. See siloed application.

(2) An external storage array or cabinet. See disk array.
" and deployment issues that have traditionally plagued enterprise application efforts.

Multiforce will be a significant extension of the capabilities of Customforce, which was formally announced on November 2, 2004. The new technology is intended to add more force to the momentum of Customforce, salesforce.com's point-and-click customization tool.

The upgrade is targeted for release to all 227,000 subscribers and 13,900 customers in June.

www.salesforce.com

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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:On-Demand Solutions
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Apr 1, 2005
Words:203
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